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Thread: Disconnects while playing online streaming music/movies

  1. #1
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    Unhappy Disconnects while playing online streaming music/movies

    Hi team,
    I'm on BSNL 512 Kbps connection. I used to have no problem listening to online radio and watching movies until last month when the problem started. Buffering stops and I have to re-start.There is no static on the phone line.Browsing ,Download/Upload speed are fine.No issues with torrents either. My connection is 3 year old. Below information may help. Please let me know what can be done in this case. I've complained to BSNL and some line tests are done but to no avail.

    Computer specs:
    Pentium IV 3.0 Ghz HT
    OS- Win 7 Ulimate
    RAM-512 MB
    AV/FW-NIS 2009

    Modem-WA3002G4
    DSL Light-Steady
    Internet Light-Blinks
    WLAN-Steady

  2. #2
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    confirm problem in LAN mode or Wifi mode.
    Confirm browser in use.c
    Check speed here and give data.
    My Broadband Speed - Broadband Speed Tester.

  3. #3
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    Default

    Hi essbee,
    The problem is in LAN mode. PPPoE connection.

    Browser- Opera 10.62
    Music Player- Winamp,Realplayer
    Online Videos- Youtube,Megavideo etc
    Instant Messenger-Pidgin( which gives ping time out errors )

    Please let me know if you need any other details.
    Attached Images Attached Images

  4. #4
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    Hmm....gave a complaint.Line man came home and checked the line.done but its normal now. What could be the issue???

  5. #5
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    Check same data ( three) previously reported.
    Speed improved ?
    Check SNR ATTN data in modem/router.

  6. #6
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    Ok essbee....what can we infer from the screenshots ?
    Attached Images Attached Images

  7. #7
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    seems ok. Upload speed should reduce.
    Anyway uncheck adsl2 + in mod mode selection
    ( see under dsl). Also disable Annex M if enabled.
    For a 512 Kbps line speeds seem ok.

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