Thread: Bangalore NIB phone numbers or email ids

Hi Folks
Its urgent does anybody haave the Bangalore NIB phone numbers or email ids of the concerned officers and if possible Pune contact numbers for plan change. BSNL has again reduced my bandwidth fro a whopping speed what i used to get 1.2 mbps (practically 200kbps) download speed now i'm getting 25-30 kBps. So pahetic i cant download anything i have to sit and wait. Even the concerned SDE does not show interest in our complaints and even the General manage is to busy,i have to talk to a JTO who blames the exchange folks for poor service, the selfcare site also is not pretty effective.

Whole august i suffered due to slow speed and suddenly my speed comes back on the 1st of september and again on the 15th its gone.Now this cannot be a exchange problem neither a line problem as i changed a to z from the exchange to my residence every wire,port,splitter and even modem and dp point also.What else?

These guys are making us look like fools by giving silly answers like SNR variation etc. The polite PRO of bsnl says i will look into the matter and does not get back even its one month now.Leave alone customer care 1500. Waste ot time and energy. I want my moneys worth i wont spare these guys.

come on folks nobody here can solve my problem i'm counting on this forum.

Which plan are you using?
If you are using ULF BB 1000.
Then it has a FUP(fair usage policy), which gives speed of 1mbps till 15GB then it is capped to 256kbps after that.

Home-500 plan with night surfing 2-8 speeds 256-2mbps.
I even applied for a 1100Ul plan 3 months back when it was launched but still pending citing software problems my plan was not changed.In this plan it had a FUP upto 15gb 2mbps speed and rest 256kbps.

Today evening i called up the main exchange regarding the low bandwidth problem. The lady said she will check the line statistics from there and she told me some error number L7-160 i dont know what does that mean she will inform my exchange through mail to retify the problem. Lets see what happens then.