I am on BB 1000 UL plan. The speed is around 1.3 megs. I have been having problems (Splintering, drop outs) with video on Skype since I shifted to this plan.
Earlier when I was on 256 or 500 KBpS plans of BSNL, I had no such problems.
I tested the line quality on Pingtest.net.
The following is the result:
Server: Doha, Quatar. (I'm in Hyderabad, India)
Packet Loss: 0%
Ping: 431ms
Jitter: 2ms
I'm getting either long Ping times or long Jitter times or both.
When we talk about "normal" ping times, are they directly proportional to the distance of the server from where I'm situated or irrespective of the distance, are "Normal" times the same for all the servers?
Are these longer times due to line noise?
I don't hear any audible noise in the telephone line.
What should be done to mitigate this problem? I have seen in forums that we have to contact the ISP. But I doubt if the people at the lower level - like line men - understand the problem - particularly because there is no audible noise in the phone line. Or will they carry some equipment to measure the parameters?
Thank u.



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