Thread: UT Starcom UT 300R2U Router with Windows 7 Ultimate 64 bit

Since a month i have been facing this weird problem with my connection.
I am on the UL 750 plan, using a UT Starcom UT 300R2U Router (provided by BSNL), Windows 7 Ultimate 64 bit.
While using the internet, the DSL & Ethernet light just go of for a few seconds and come back on and sometimes takes a while to come on..to the extent the DSL light goes off & the Ethernet light keeps blinking and the moment the DSL light comes on the DSL, Ethernet and the USB lights flash for a second or two and the Ethernet light keeps blinking again... this keeps happening over and over again... till i plug out the Ethernet cable and after a long while the DSL light gets stable & i plug in the Ethernet cable and again the 3 lights flash for a second and the same issue keeps happening over and over again! It is damn frustrating!
When the bsnl engineer came home, he said its the parallel phone line issue.. he said put splitters in all the phone lines.. I did that.. still the same issue.. I am really not understanding where the problem lies.
Can someone pls help me out here!

1.
How do you connect the modem to BSNl BB ?
Dialer Mode or " always On ' mode?
In dialer mode you use an external window and enter your userID/Pw.
In "Always On' mode PPP/PPPoE mode userId/PW are entered/stored inside the modem.
You can try both methods.
2.
open modem 192.168.1.1 admin admin
From menu select Statistics

ADSL
report mod mode selected ( on top of page)
SNR Attenuation line speed rate data.

or if you know, make a screen shot and add as annexure here.
3.
In computer
START RUn type cmd
Ok
New window
type correctly ipconfig /all
copy/pastye the data here.
4.
see links below if seen ( signature links of mine )

Hey essbebe, Really appreciate the quick reply.
I connect by using the dialer.
I have attached the bsnl admin screenshot.
This is the data i get after typing in ipconfig /all


Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

P adapter BSNL:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : BSNL
Physical Address. . . . . . . . . :
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 117.195.5.16(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 0.0.0.0
DNS Servers . . . . . . . . . . . : 218.248.255.211
218.248.255.212
NetBIOS over Tcpip. . . . . . . . : Disabled

hernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) 82566DC-2 Gigabit Network Conne
on
Physical Address. . . . . . . . . : 00-1C-C0-39-56-3E
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.1.5(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 4.2.2.2
192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

nnel adapter isatap.{43F2228C-5718-43BB-A78B-D123795A1010}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

nnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

nnel adapter 6TO4 Adapter:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

nnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:cf2e:3096:28b3:3036:8a3c:faef(Pre
red)
Link-local IPv6 Address . . . . . : fe80::28b3:3036:8a3c:faef%13(Preferred)
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled

nnel adapter Reusable Microsoft 6To4 Adapter:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

nnel adapter isatap.{F608FC92-59D0-470D-B1F4-480384AAFC0F}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

nnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

nnel adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #5
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

nnel adapter Local Area Connection* 13:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #6
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

nnel adapter Local Area Connection* 14:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #7
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

nnel adapter Local Area Connection* 15:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #8
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

nnel adapter Local Area Connection* 16:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #9
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

nnel adapter Local Area Connection* 17:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #10
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

nnel adapter Local Area Connection* 23:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #16
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2002:75c3:510::75c3:510(Preferred)
Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
DNS Servers . . . . . . . . . . . : 218.248.255.211
218.248.255.212
NetBIOS over Tcpip. . . . . . . . : Disabled

nnel adapter Local Area Connection* 18:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #11
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

nnel adapter Local Area Connection* 19:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #12
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

nnel adapter Local Area Connection* 21:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #13
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

nnel adapter Local Area Connection* 20:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #14
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

nnel adapter Local Area Connection* 22:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #15
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

nnel adapter isatap.{C6484524-B747-485C-9539-7C30F152D35E}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Please delete all other readings keep only upto ethernet details.

Seems you are not getting connected to Internet.
Please check up here for modem settings.
http://www.mydataone.net/dialer/utstar300r2unew.html
http://mp.bsnl.co.in/bb/newut300r2u/newut300r2u.htm
Also check powerpoint for screen shots
1..
In computer : Network LAN:
Properties
Network settings page opens
Uncheck IPV6 box if seen.
Select TCp/Ip
properties
Select obtain Ip address automatically.
Apply SAVE.
2
In modem enable DHCP ( seen in LAN menu page)
give range 192.168.1.3 to 192.168.1 8
SAVE reboot wait for 2 minutes.
3.
Check Diagnostics Page . report failed entries or post screen shot.

.

OK..I followed your instructions. & i have attached the screen shot of the Diagnostics page.
Guess its all good. But... I do no have the option to enable DHCP in the Lan menu page like you said...the second screenshot is the details entered in my computer lan card properties.

Please take the trouble to delete fully the Ipconfig /all details in post No.3.
Bothersome to scroll the page again and again.

2.
Select Advanced options LAN settings.
or try 192.168.1.1/main.html.
for single system dhcp not very essential.
you can skip.
3.
confirm dialer mode or "always On ' mode.

4.
Confirm connected to Internet now.
Backup modem settings from Management Menu to
say C:/My Documents /modem working

5. Check speed here :
http://mybroadbandspeed.co.uk.
5.

The engineer had come to check the issue and he calls me the next day saying its not any problem on your end.. It's a problem in the local (area) exchange. The port needs to be changed. So far he has not done anything. I have been calling him everyday telling him to do something. But he says there are limited ports available and he will see what he can do..... I don't understand...shouldn't they have known this problem long ago.. (Port problem) So I also spoke to the head of the exchange today and he said that he will look into the matter. It's really disappointing. What do you think I should do?

I do no have the option to enable DHCP in the Lan menu page

6.
see under Advanced Options LAN.
7.
mention modem/model/make/number.

How old is your modem? and try holding the power button on the back of the modem and check whether the connection is stable? The issue may be because of the dying power adapter or loose contact in the power button on the back of the router.

Hey mvb4u...I am using UT Starcom UT 300R2U Router. My modem is around 3 years old.
I tried holding down the power button as you said. Its stable... no issues.

It is due the dust gathered inside the power button if have the blower blow air over the power button so that dust comes out.

Hey guys... The BSNL engineer did a good check on everything- The port, the phone lines and my end including the modem and the modem was at fault. So I finally bought a new modem and it works wonderful...
Just want to thank you all for the support here!
Cheers!!!