Thread: problems in plan change.... need suggestion

hi friends...

i'm using rural 250 plan, i went to bsnl office & applied for rural 500 plan on 27th of last month....

they promised me to make change on from 1st of this month....


yesterday when i call customer care they told me some story for excuse since they didnt made change..... & they told me to change will be apply from today. so i called just now...


now i shocked from their answer... they said that changes eill be made only for reguests that came before 25th of every month... ( i applied for change on 27-09-2010)

so they told me to wait upto next month... since i'm engineering student in my final year i need to download lot of stuff regarding my project....

so plz guys help me "wat should i do so that change will be made for present month as soon as possible"


thanking u forum....

Check whether you can get a NEW Rural500 plan from this month.
After you get it surrender Rural 250 connection.

There is no Rule that you should apply latest by 25th of each month for plan change/s.

http://bsnl.co.in/service/new_BB/Rural_USOF_BB.htm

Complain to Nodal officer and /or Appellate authority. ID and phone no on the backside of your bill. Call them and seek help. They are bluffing. May be they are too lazy to change it this month. You may also try speaking to the JTO.

i wonder, is it those people think changing plan means changing their lives....


since i'm in village i hav to go city &consult them... which always not possible.

however, i hav question... is plan change is only made in 1st of every month,
why cant in middle.... if so why they able to give new plan anytime in month

Check this link and try an ONLINE complaint > select link No 5.
http://www.indiabroadband.net/bsnl-b...tml#post279649 (Bsnl: Useful links)
explaining your problem. give this thread link also.
is plan change is only made in 1st of every month, ?
Depending of the circle it can be done any day, but most users
who change from Limited to unlimited presume,
that the plan is changed immediately after they apply ,
resulting in download of excess data usage,
during the transition period, resulting in a hefty broadband Bill !

Plan change necessarily happen on first of every month. It normally happens in the first week of the month. To change a plan, you need to apply in the previous month. Check this to get an idea how it works with BSNL

http://www.indiabroadband.net/bsnl-b...an-change.html (Precautions during plan change)