Thread: wrong email entered at bsnl selfcare

friends,
i was signing up for new bsnl selfcare portal
where i provided d account no. and security question
but i think i hav entered wrong email
its been five days and i havnt got a mail

and when i clicked on unlock "account/reset password"
a new page pops up in wich i enter my customer id(which i entered during registering)

then security ques(which i chose during signing up)
and email id(whic i entered during signing up)
are asked
when i click submit aftr filling req info
i get d message d email u entered is wrong(my actual id)
what shud i do next..

Call customer care and ask them to reset your account. You need to talk to them and find a solution. There is nothing much we can do from outside the set up.

there is no help except calling them

thnx a yon fr replying people

bt can u tell me which customercare to call
i mean local or national 1??

Try local first. If they are unable to do, ask them to the give the appropriate no. .

TRY :Re-register again with new ID and give the correct e-mail ID.

Feedback.

tried but it says d acount id already exists..

Have you checked the spam folder of your mailbox?

yep
no signs of it...

1.

tried but it says d acount id already exists..

selfcare.sdc.bsnl.co.in/ or wdc or edc or ndc
Check your location in http://data.bsnl.in.
cannot find an option to "account/reset password"
Could you log in here and get the menu for self care portal?
where above option is available.
Update 20th
2.
Perhaps you are trying to register here.
Try the link given above.

try a complaint all India ONLINE web site.

http://mis.bsnl.co.in/pgs/internet/pgwebregn.asp