Thread: Cannot Access FTP server

I was not able to access my clients FTP site to download some files.

I am using BSNL home plan [ 2MBPS] and dynamic IP.I am using ARV800V modem

Whenever I am trying to access the FTP site. I got an error message The operation timed out.


I have disabled my firewall and AV all that, even I had formatted the hard disk. But no use. The BSNL officials are not aware of this kind of problem.

What could be the problem? . Please help me.

1.Any access control menu page in your modem ?
2.it will show LAN/WAN access for Telenet HTTP/FTP etc.
3.Any portforwarding done ?
4.@meetdilip , who has the same unit/modem may post his comments.

Originally Posted by natpukathir

What could be the problem? . Please help me.

Maybe the problem from your client side.
Because you are getting timeout message.

Can you access any other ftp resource?

If you can, the problem is with your client's ftp server!

By the way, can you browse normally? (just checking ). Does the client have a web server: can you access that?

Can you ping his ftp server?