Thread: New connection problem with AR800V-v3.0 modem

hi there, i got a new BSNL broadband connection, they provided me a configured new AR800V-v3.0 modem, as i have used tata indicom for last 6 yrs and various times configured it, i thought bsnl being pre configured , it would be joining wires only, but it turned out to be night mare.


i connected all the wires, and my system says iam connected to the internet, but i cant browse, when ever i type a website address, it says address not valid, also when i digonised the internet connection problem, it says there some error with DNS server, also when i saw the whole configured status, it says PPPOE not configured.

i would be glad if someone can help me. also in the AR800V-v3.0 modem 4lights are glowing steadily (lan, wlan, dsl,internet)

PLEASE SOMEONE HELP ME.

1. Where you ever able to connect to net ? If it is a improperly configured modem, try this link

http://calcuttatelephones.com/dataoneinstall/mu12.html

2. Change DNS values to 208.67.222.222, 8.8.8.8.

3. Which mode are you in ? PPPoE or Bridge ? If in bridge, you need to configure a dialer to connect to internet.

Refer :


http://www.indiabroadband.net/bsnl-b...tml#post283205 (Teracom: essbebe's compilation)

iam giving out the full details and summary of the configuration.



System Information
Model Name AR800V v3.0
Firmware Version 10.4.3.12.12_SII
Hardware Version Solos 4615 RD / Solos 461x CSP v1.0
DSL Firmware Version E.25.41.64 A
Wireless Version 1.20
Serial Number 3309D1A052323
System Up time 00:01:24s

Internet Connection
DSL Status Connected
Last Failed 0x00000044
Downstream Data Rate 7015900
Upstream Data Rate 1085000
SNR (Downstream) 5.65 dB
SNR (Upstream) 15.0 dB
Line Attentuation(Downstream) 35.0 dB
Line Attentuation(Upstream) 20.0 dB
Connected Standard ADSL2+
Gateway not currently set
Primary DNS 218.248.240.208
Secondary DNS 218.248.240.135
Name WAN IP Address
PPPoE Not Assigned




Summary
Make sure that the settings below match the settings provided by your ISP.


Internet(WAN) Configuration:
VPI / VCI 0 / 35
Service Category UBR With PCR 8000 cell/s
Connection Type PPPoE LLC/SNAP, Always On
PPPOE AC Not Configured
PPPOE Service Name BSNL
NAT On
WAN IP Address Automatically Assigned
Default Route On



C:\>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Kat
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : local.lan

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : local.lan
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 00-1C-C0-F2-10-E0
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.1.3(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Friday, November 05, 2010 8:03:00 PM
Lease Expires . . . . . . . . . . : Saturday, November 06, 2010 8:12:16 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 202.54.6.60
202.54.29.5
NetBIOS over Tcpip. . . . . . . . : Enabled




PLS SOMEONE HELP ME OUT.

Please answer item wise. Did you tried the first link and configured your modem properly ?

4.
202.54.6.60 IN INDIA MAHARASHTRA MUMBAI INTERNET SERVICE PROVIDER
202.54.29.5 IN INDIA MAHARASHTRA MUMBAI INTERNET SERVICE PROVIDER

It appears your dns entries do not belong to BSNL.
( tataindicom ?) as shown in ipconfig /all
5.
As advised in Post No 2
Change to 8.8.8.8 and8.8.4.4
or select dns address automatically. ( in tcp/ip properties)
In modem dns
218.248.240.208 IN INDIA DELHI NEW DELHI NATIONAL INTERNET BACKBONE
218.248.240.135 IN INDIA DELHI NEW DELHI NATIONAL INTERNET BACKBONE

6
.SNR (Downstream)[B] 5.65 dB{/B]
SNR (Upstream) 15.0 dB
Line Attentuation(Downstream) [B]35.0 dB{/B]
Line Attentuation(Upstream) 20.0 dB
Connected Standard ADSL2+ .
SNR is poor. Change mod mode to GDMT and recheck.

Originally Posted by essbebe

4.
202.54.6.60 IN INDIA MAHARASHTRA MUMBAI INTERNET SERVICE PROVIDER
202.54.29.5 IN INDIA MAHARASHTRA MUMBAI INTERNET SERVICE PROVIDER

It appears your dns entries do not belong to BSNL.
( tataindicom ?) as shown in ipconfig /all
5.
As advised in Post No 2
Change to 8.8.8.8 and8.8.4.4
or select dns address automatically. ( in tcp/ip properties)
In modem dns
218.248.240.208 IN INDIA DELHI NEW DELHI NATIONAL INTERNET BACKBONE
218.248.240.135 IN INDIA DELHI NEW DELHI NATIONAL INTERNET BACKBONE

6
.SNR (Downstream)[B] 5.65 dB{/B]
SNR (Upstream) 15.0 dB
Line Attentuation(Downstream) [B]35.0 dB{/B]
Line Attentuation(Upstream) 20.0 dB
Connected Standard ADSL2+ .
SNR is poor. Change mod mode to GDMT and recheck.

iam confused totally, first of all i cant see anywhere the DNS in my modem setup, it seems that this modem is not user friendly.

2) so what ip address should i provide in modem and in TCP/IP properties???

3) how to change from SNR mode to GTMD mode?

pls explain as much as u can.

Can you access modem settings ?
1.
Did you see the link "Teracom" given in my signature link/s?
2.
Follow instructions here. ( except No 2 dns 8.8.8.8 and 8.8.4.4 )
Teracom Type-II ADSL MODEM MULTIUSER CONFIGURATION
3.
confirm you got LAN mode working.
4.
Confirm modem/router menu similar to this.
http://img153.imageshack.us/img153/7010/49341747.png
img153.imageshack.us/img153/7010/49341747.png

THANKS, NOW THE CONNECTION IS WORKING, I HAVE APPLIED FOR 2 MBPS CONNECTION, BUT THE DOWNLOAD IS SPEED IS JUST 50 KBPS ONLY??? i was using tataindicom broadband 1mbps where i got 150 kbps speed?

is it because i need to shift from SNR to GTMD mode? could u pls explain how?

AR800V-v3.0 modem

5
.try tcp/ip optimizer from speedguide.net..
6.
The mod mode ( modulation mode ) is changed to GDMT , instead of ADSL2+
SNR/ATTN improve slightly and you may get a stable connection.
7.
.You had not confirmed item No 4.
8.
Check speed here
http://mybroadbandspeed.co.uk

and give your data
or link ( no spaces omit http://)

1Mbps speed 128KB/sec 2 Mbps 256 KB/sec
(*conditions apply !

8722

no 4. yes the image u provided and my modem is same....


the speedtest i conducted gives me correct speed 2mbps , but i speed i receive when i download is just around 50 to 60 kbps and sometimes shoots to 130 kbps, but drops back to the same speed (50 - 60) above i mentioned


pls help me out.

Mention the site where you tested your speed.
Annex as jpg picture or give the forum link.

Take care when typing speed as kbps or KBps or Kbps or mbps

Your report of 2 mbps (2 Mbps)can be taken as 256KB/sec speed .
and 130kbps divided by 8 will be approx 15 KB/sec or 16 KB/sec
download speed.