Thread: BSNL broadband is disconnecting every few minutes only in BSNL working hours

hello,

I am from hyderabad.

Using bsnl broad band from last 2 years and i never faced a single problem but from 2 months or so broadband is disconnecting every few minutes and importantly in BSNL working hours (appx from 10AM - 6PM).

I have no problem in other timings and BSNL non working days

Cant hear any disturbance in line and below are my details

Modem/Router: UT Starcom WA3002G4

Mode: ADSL2+
Line Coding: Trellis On
Status: No Defect
Link Power State: L0

Downstream Upstream
SNR Margin (dB): 25.9 27.9
Attenuation (dB): 19.5 7.9
Output Power (dBm): 12.4 -11.0
Attainable Rate (Kbps): 14436 1145
Rate (Kbps): 2046 509
MSGc (number of bytes in overhead channel message): 61 13
B (number of bytes in Mux Data Frame): 62 7
M (number of Mux Data Frames in FEC Data Frame): 1 16
T (Mux Data Frames over sync bytes): 1 7
R (number of check bytes in FEC Data Frame): 16 16
S (ratio of FEC over PMD Data Frame length): 0.9693 7.8904
L (number of bits in PMD Data Frame): 652 146
D (interleaver depth): 64 8
Delay (msec): 15 15

Super Frames: 1547661 1570528
Super Frame Errors: 2 236
RS Words: 103693346 4125063
RS Correctable Errors: 1335224 8173
RS Uncorrectable Errors: 58 N/A

HEC Errors: 2 26298
OCD Errors: 0 0
LCD Errors: 0 0
Total Cells: 121305219 76310324
Data Cells: 453939 1092130513
Bit Errors: 0 1280648

Total ES: 2 18104242
Total SES: 0 18104130
Total UAS: 16 18104108

Kindly help me out

Thanks in advance

1.
Change mod mode to GDMT and uncheck box Adsl2+
( check in modem/Menu item DSL)
Save Reboot. wait for 2 minutes.
recheck snr And Attn and attainable rate / Rate.
2.
You may also change the dns to 208.67.220.220
and 8.8.8.8 ( note existing DNS values for record )

3.
Ensure all phones connected after ADSL filter ( to Phone Port )

is this correct for GDMT mode

SNR Margin (dB): 29.6 30.8
Attenuation (dB): 16.0 7.9
Output Power (dBm): 12.3 -7.9
hxxp://i56.tinypic.com/28qt07l.jpg

Yes. give feedback about intermittent connection now.

http://i56.tinypic.com/28qt07l.jpg