Very Unusual Problem With BSNL Ethernet & WiFi Connections

**nilanjan.gm** · 11-25-10, 07:55 PM

Just subscribed to BSNL Broadband (plan Home900). Got the type 2 modem from BSNL (UTSTARCOM make & WA3002G4 ADSL2+ model). So it's a modem and wireless router clubbed together. It has 4 ethernet ports and one wi-fi port (I exactly donno what does that mean?!! only one port emitting wi-fi signal?!! but does that mean only one wi-fi enabled device can be connected?!

).

Okay, now to business.

The connection was made initially using ethernet port to my desktop PC (running on Windows XP SP2).

Then I tried to configure the modem (visiting the URL 192.168.1.1), to modify the Wi-Fi connection because, at the initial stage, the signal was displayed as a open signal, and I could not connect to internet using that signal.

I secured the connection with WPA encryption, and then it was displayed as a secured connection, but still I could not connect to the internet.

Finally, today, one BSNL guy came and did something (I was not present at that time) to my laptop, and it was connected to that Wi-Fi signal.

But the problems are that

while connecting, it did not ask for the credentials I provided while setting up the connection. It asked for the BSNL provided credentials for the broadband account.

And I still can not connect to the internet (though the Wi-Fi signal was detected) using my cellphone (HTC Wildfire). So it's something he did for the laptop. I really don't understand this.

And he also said that both the ethernet and the wi-fi will not work together though I have not tested that, does it at all make sense?!! I am sure it does not. Signal coming through the telephone line is broken into different ports within the modem, so why won't those all work together!!!

Any help to my ridiculous problem? I have referred to a lot of threads in this forum and beyond...but could not really got any solid pointer to solve it...trying another in the next 15-20 mins...but will appreciate help from you guyz

**meetdilip** · 11-25-10, 08:22 PM

Take a back up of present modem settings.

To do

1. Configure your modem in PPPoE mode.

2. Enable DHCP in the modem.

3. In the TCP/IP properties of your connection, set " Obtain IP address automatically"

Feedback.

**nilanjan.gm** · 11-25-10, 08:36 PM

Thanks for quick reply.

I have already done all that (I have gone through a lot of posts in this forum and others

) The LAN port connection was not tough at all, however, the wi-fi connection is giving me trouble. Though I'm connected now using wi-fi, however, as I said, it's not just generic. My cellphone can't connect to it.

**essbebe** · 11-25-10, 08:39 PM

1.
Are you on "Dialer" mode ("Bridged"" userId/PW entered in computer window )
or
or PPP/PPPoE mode UserId/PW entered in WAN page.
2.
For connecting multiple systems you should be connected in
PPP/PPPoE mode.
3.
can you check the ID/ entered by BSNL technician ?
4.
You can connect 4 systems to LAN ports and any number in WIFI mode
laptops within range.
Check signature link wa 3002_g4 below.
.
5. Enable upNP box in modem/router.

6. Copy/Paste ipconfig /all data here.

**nilanjan.gm** · 11-25-10, 09:01 PM

1. I'm in PPPoE mode. Though I'm not sure, but I think I have provided the credential at the WAN page while configuring my modem.

2. Alright.

3. Yes. It's ct<area code><phone number>, as it should be. And the password also. In fact, when I'm connecting to the Wi-fi, it's asking for this credential, instead of asking for the Wi-Fi credential that I have configured.

4. Absolutely logical.

5. This I have to check.

6.
C:\>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Kajol-Lappy
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Mixed
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

PPP adapter Broadband Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadband Connection
Physical Address. . . . . . . . . :
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 117.194.5.34(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 0.0.0.0
DNS Servers . . . . . . . . . . . : 218.248.255.162
218.248.255.163
NetBIOS over Tcpip. . . . . . . . : Disabled

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetLink (TM) Gigabit Ethernet
Physical Address. . . . . . . . . : 00-16-D3-E2-92-42
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2002:75c2:522:c:e46f:e251:dfe8:357a(Preferred)
Site-local IPv6 Address . . . . . : fec0::c:e46f:e251:dfe8:357a%2(Preferred)
Temporary IPv6 Address. . . . . . : 2002:75c2:522:c:443b:7614:6706:58d0(Preferred)
Link-local IPv6 Address . . . . . : fe80::e46f:e251:dfe8:357a%12(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.53.122(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 268441299
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-4A-9B-1F-00-16-D3-E2-92-42
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%2
fec0:0:0:ffff::2%2
fec0:0:0:ffff::3%2
NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network Connection
Physical Address. . . . . . . . . : 00-1B-77-7E-EF-2F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::71e2:93a0:4b79:78f2%11(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.120.242(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 184556407
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-4A-9B-1F-00-16-D3-E2-92-42
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{08A3FDDE-3DA3-4B73-9080-5B504875F8DC}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{DF23858A-4337-4C3E-93DE-D43AE735157F}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{11E0B000-FFA6-4DAA-885F-4E08975D8480}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter 6TO4 Adapter:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Reusable Microsoft 6To4 Adapter:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2002:75c2:522::75c2:522(Preferred)
Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
DNS Servers . . . . . . . . . . . : 218.248.255.162
218.248.255.163
NetBIOS over Tcpip. . . . . . . . : Disabled

**meetdilip** · 11-25-10, 09:15 PM

Try without any encryption and check.

Post the screen shot of your wireless page.

**essbebe** · 11-25-10, 09:15 PM

7.
Please DELETE all the tunnel data. retain only LAN and WLAN.
( scrolling is bothersome)
8.
You are on "DIALER" mode
PPP adapter Broadband Connection:details.

9.
Autoconfiguration IPv4 Address. . : 169.254.53.122(
This is default OS IP ( private) for lan and wlan.
10 from post no 3.

Though I'm connected now using wi-fi

If you are getting connected to Internet and surf in wifi mode
go to mangement and Backup present settings to say
C:/My Documents/ BSNL settings for wifi
11.
Go to RESET option and reset to factory settings.
12.
Follow screen shot/s links/posted earlier.
13.
more later.

**nilanjan.gm** · 11-25-10, 09:21 PM

Originally Posted by meetdilip

Try without any encryption and check.

Post the screen shot of your wireless page.

Are you talking about the WPA encryption of the wi-fi?

**meetdilip** · 11-25-10, 09:25 PM

Yes. At times, improperly configured encryption can act as a villain.

**nilanjan.gm** · 11-25-10, 09:27 PM

Originally Posted by essbebe

7.
Please DELETE all the tunnel data. retain only LAN and WLAN.
( scrolling is bothersome)
8.
You are on "DIALER" mode
PPP adapter Broadband Connection:details.

9.
Autoconfiguration IPv4 Address. . : 169.254.53.122(
This is default OS IP ( private) for lan and wlan.
10 from post no 3.

If you are getting connected to Internet and surf in wifi mode
go to mangement and Backup present settings to say
C:/My Documents/ BSNL settings for wifi
11.
Go to RESET option and reset to factory settings.
12.
Follow screen shot/s links/posted earlier.
13.
more later.

Okay...got your points from 8 to 13

Guessing about point 7...

So what I will do now is, I will go into 192.168.1.1 to configure my modem...with the help of the screen shots and instructions...let's see what happens

Originally Posted by meetdilip

Yes. At times, improperly configured encryption can act as a villain.

Okay...I'm configuring it again...will keep your point in mind...

**essbebe** · 11-25-10, 09:31 PM

7.

Guessing about point 7.

Delete data posted here.
In Network settings page/s uncheck IPV6 Box.

**nilanjan.gm** · 11-26-10, 08:40 PM

Bingo...it's done...I'm connected to Wi-fi...properly...with my laptop & cellphone...will check tomorrow whether ethernet port is working fine...should work I think

Thanks guyz...thanks a lot

Here goes the output of ipconfig /all....after it's working

C:\>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Kajol-Lappy
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Mixed
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetLink (TM) Gigabit Ethernet
Physical Address. . . . . . . . . : 00-16-D3-E2-92-42
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network Connection
Physical Address. . . . . . . . . : 00-1B-77-7E-EF-2F
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::71e2:93a0:4b79:78f2%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.3(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 184556407
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-4A-9B-1F-00-16-D3-E2-92-42
DNS Servers . . . . . . . . . . . : 218.248.240.23
192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{08A3FDDE-3DA3-4B73-9080-5B504875F8DC}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{DF23858A-4337-4C3E-93DE-D43AE735157F}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter 6TO4 Adapter:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:1843:13c2:8a3d:fcf8(Preferred)
Link-local IPv6 Address . . . . . : fe80::1843:13c2:8a3d:fcf8%17(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Reusable Microsoft 6To4 Adapter:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Well...now as the Wi-Fi is configured...now my ethernet port is not working

The LAN is working fine in my desktop. But while trying to connect to the broadband, it's not reaching up to credentials verification.

And I noticed that the LAN icon in the task bar, that was blinking with both the computer icons, now is blinking only with one (the left one). I just know that this means only one way traffic or something similar...but that's not helpful at all

Any help? Or should I post it in a different thread?

**meetdilip** · 11-26-10, 08:49 PM

Try configuring a static IP for all systems and check.

Make a system restore point before attempting.

**nilanjan.gm** · 11-26-10, 09:03 PM

So, you mean, I type in the IP address manually instead of letting it obtaining the IP address automatically? And do I also need to set up the DNS manually?

And in case of this manual stuff, is there any particular IP address range I can choose from, or should avoid from?

**meetdilip** · 11-26-10, 09:06 PM

Originally Posted by nilanjan.gm

So, you mean, I type in the IP address manually instead of letting it obtaining the IP address automatically? And do I also need to set up the DNS manually?

And in case of this manual stuff, is there any particular IP address range I can choose from, or should avoid from?

Worth trying. Normally it will solve the problem. Enter the DNS in system itself.

You can choose from 192.168.1.0 -255. I use something like 192.168.1.10 and 192.168.1.25

**nilanjan.gm** · 11-26-10, 09:15 PM

Let me try then...and of course the Wi-Fi was working with both static and dynamic IP...now let's try with my desktop

I will post the result once I do that...hang on till then

**meetdilip** · 11-26-10, 09:19 PM

No problem

..............

**nilanjan.gm** · 11-26-10, 10:38 PM

Well...now the ethernet is also working

but again, the not-so-understandable point is that my desktop is already connected to internet when it is started

and I can't connect to internet by turning the icon on...but again...it's connected already

anyway...it's connected now...both ethernet and wi-fi...so let's close this thread...I'll do a bit R&D

and if I find some lead...then I'll be back again

and, thanks to you guyz...both of you

**meetdilip** · 11-27-10, 12:34 PM

Congrats.

In PPPoE mode, modem will automatically connect to internet. Using LAN icon, you can disable your net connection but not disconnect it. For that you need to switch off the modem. PS: I waited till 11:20 last day

**harrysidhu** · 08-29-11, 10:45 AM

Originally Posted by nilanjan.gm

Just subscribed to BSNL Broadband (plan Home900). Got the type 2 modem from BSNL (UTSTARCOM make & WA3002G4 ADSL2+ model). So it's a modem and wireless router clubbed together. It has 4 ethernet ports and one wi-fi port (I exactly donno what does that mean?!! only one port emitting wi-fi signal?!! but does that mean only one wi-fi enabled device can be connected?!

).

Okay, now to business.

The connection was made initially using ethernet port to my desktop PC (running on Windows XP SP2).

Then I tried to configure the modem (visiting the URL 192.168.1.1), to modify the Wi-Fi connection because, at the initial stage, the signal was displayed as a open signal, and I could not connect to internet using that signal.

I secured the connection with WPA encryption, and then it was displayed as a secured connection, but still I could not connect to the internet.

Finally, today, one BSNL guy came and did something (I was not present at that time) to my laptop, and it was connected to that Wi-Fi signal.

But the problems are that

while connecting, it did not ask for the credentials I provided while setting up the connection. It asked for the BSNL provided credentials for the broadband account.

And I still can not connect to the internet (though the Wi-Fi signal was detected) using my cellphone (HTC Wildfire). So it's something he did for the laptop. I really don't understand this.

And he also said that both the ethernet and the wi-fi will not work together though I have not tested that, does it at all make sense?!! I am sure it does not. Signal coming through the telephone line is broken into different ports within the modem, so why won't those all work together!!!

Any help to my ridiculous problem? I have referred to a lot of threads in this forum and beyond...but could not really got any solid pointer to solve it...trying another in the next 15-20 mins...but will appreciate help from you guyz

hi i got same problem can not connect my laptop n my cell phone simultaneously. please help

**essbebe** · 08-29-11, 12:20 PM

See signature link wa 3002_g4 quick reference
and check different links for more confusion!! ( some Step by step Screen shots Powerpoint presentation,etc) .

Advanced options menu

AHRule 1:
Your modem/router should bee in PPPoE ( "always On")
mode ( In wan page your USERID/PW stored/entered
in wan page ) Deselect "Bridged " box.

AHRule 2:
In LAN page Enable DHCP
Give a range say 192.168.1.3 to 192.168.1.10
Also enable UpNp
SAVE
Go to Management SAVE Reboot wait for 2 minutes.

Check computer working ok in desktop in LAN mode.

AHRule3;
In modem/router Disable MAC address white list. ( testing)
SSID should appear and use security code entered.

Feedback.

**harrysidhu** · 08-29-11, 07:29 PM

thanks but i cant open 192.168.1.1....tried everythng explained in others posts like manually setting IP n resetting modem..pls advise

**essbebe** · 08-29-11, 07:44 PM

Problem cannot access Modem menu:
See link 192.168.1.1 below.
You should give details of your setup.

(a)How you connect ?

resetting modem

Your connection was not lost after resetting the modem to factory settings ?

(b)What is the modem/router model/mAke/number.
UserId/PW used.

(c)
Your OS:

(d)check ipconfig /all
and copy/paste Data here ONLY for LAN network.
( No Tunnel Data)

(e)
If connected to Internet
What Is My IP Address? Lookup IP, Hide IP, Change IP, Trace IP and more...
say 117.xx.xx.xx
retype in browser address bar.
feedback.

**harrysidhu** · 08-30-11, 04:44 PM

(a)How you connect ?

Your connection was not lost after resetting the modem to factory settings ?

I connect by dialing Dial up connection(bridge mode).No, the connection was not lost after resetting, i just had to dial again when modem is ready

(b)What is the modem/router model/mAke/number.DNA-A211-I
UserId/PW used.

(c)
Your OS: VISTA

(d)check PPP adapter Broadband Connection:

Connection-specific DNS Suffix . :
IPv4 Address. . . . . . . . . . . : 59.94.233.113
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 0.0.0.0

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . : fe80::c587:127c:6d94:fcc4%11
IPv4 Address. . . . . . . . . . . : 192.168.1.4
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
and copy/paste Data here ONLY for LAN network.

HOPE THIS HELPS

**essbebe** · 08-30-11, 05:07 PM

DNA-A211-I

Did you try option (e) ?

can you RESET and try to make settings in PPPoE mode ?
Reset with power on for about 10 to 30 seconds.
Switch may be in the rear , or a small round hole near right leg of modem.
Use a ball pen refill.
Then try 192.168.1.1 .
( as per (a) in Post 24 you may still connect to Internet .

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