India Broadband

samaruna · 26-03-2007, 12:14 AM

Dear Sirs,

I have a BSNL Unlimited connection.

I have a Broadband modem Sterlite SmartAX MT882.

While I am able to nicely browse websites and download files, I am not able to send even very small files as attachments. When I use Picasa (google photo organiser) and try to upload photos to my web album, I am more often not able to upload even one photo, irrespective of the size.

Whats the problem? How do I rectify this?

Request the help of knowledgeable members of this forum. I am based in Chennai and finding it very difficult to send even a small attachment on email.

Regards
R. Sathyamurthy

itheniks · 06-06-2008, 04:34 PM

Hii friend...
Just went through ur post. I am having same problem since last 2-3 days. I am fadeup with this. It shows that ur post is back dated. by this time u must hav got some solution for this problem so please share it with me if u have any solution.
It will b very helpful for me.

Thanks
Nikhil

player · 06-06-2008, 04:37 PM

uploading problems ............... try changing your DNS servers to open DNS servers
open DNS servers are

primary DNS: 208.67.220.220
secondary DNS: 208.67.222.222

then see if you can upload

just4kix · 06-06-2008, 04:41 PM

Check the MTU value. It must be 1492 or less.

itheniks · 06-06-2008, 04:47 PM

[quote=player;25694][b]uploading problems ............... try changing your DNS servers to open DNS servers
open DNS servers are

How to open DNS server. Where should i find DNS server?

just4kix · 06-06-2008, 04:58 PM

You do not need to "open" or "find" the open DNS servers. They exist at various places in the world. DNS or domain name servers are machines that translate a domain such as Google to its IP address (209.85.153.104).

player has mentioned the IP address of the open DNS servers. Configure the DNS settings in your modem/router and set the values to those mentioned above.

whitestar_999 · 06-06-2008, 04:58 PM

it seems to me that this problem is due to MTU problem.try lowering your MTU to 1492 & then try these values---1460,1452. you can try other values too.MTU setting is usually in LAN settings in modem.

itheniks · 09-06-2008, 06:07 PM

hii player..

Thanks a lot...You are great...
Your suggestion solve my problem.
I changed the values to new values given by you. and it works!!!

Thanks again...thanks a lot.

26-03-2007, 12:14 AM	#1
samaruna Junior Member Join Date: Mar 2007 Posts: 1 Rep Power: 0	File Upload problems (Sterlite SmartAX MT882) Dear Sirs, I have a BSNL Unlimited connection. I have a Broadband modem Sterlite SmartAX MT882. While I am able to nicely browse websites and download files, I am not able to send even very small files as attachments. When I use Picasa (google photo organiser) and try to upload photos to my web album, I am more often not able to upload even one photo, irrespective of the size. Whats the problem? How do I rectify this? Request the help of knowledgeable members of this forum. I am based in Chennai and finding it very difficult to send even a small attachment on email. Regards R. Sathyamurthy Last edited by samaruna; 27-03-2007 at 11:13 PM. Reason: seeking help

06-06-2008, 04:37 PM	#3
player Platinum Member Join Date: Jan 2008 Location: India, Bangalore Age: 18 Posts: 942 Rep Power: 1	uploading problems ............... try changing your DNS servers to open DNS servers open DNS servers are primary DNS: 208.67.220.220 secondary DNS: 208.67.222.222 then see if you can upload __________________ "Sometimes It Is Hard To Keep Your Mouth Shut When Your Ears Are Open" Visit My Blog

06-06-2008, 04:58 PM	#6
just4kix Guardian Angel Join Date: Dec 2007 Location: Pune Posts: 4,151 Rep Power: 5	You do not need to "open" or "find" the open DNS servers. They exist at various places in the world. DNS or domain name servers are machines that translate a domain such as Google to its IP address (209.85.153.104). player has mentioned the IP address of the open DNS servers. Configure the DNS settings in your modem/router and set the values to those mentioned above. __________________ * My computer can beat me at chess but is no match when it comes to kick-boxing * My Albums \| My Movie Collection \| Moser Baer Movies

06-06-2008, 04:58 PM	#7
whitestar_999 Platinum Member Join Date: Jan 2008 Location: UP(west) Posts: 1,754 Blog Entries: 1 Rep Power: 2	it seems to me that this problem is due to MTU problem.try lowering your MTU to 1492 & then try these values---1460,1452. you can try other values too.MTU setting is usually in LAN settings in modem. __________________ "They say that if you play a microsoft disc backwards you hear satanic messages, thats nothing: if you play it forwards it installs windows"

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India Broadband

File Upload problems (Sterlite SmartAX MT882)

File Upload problems (Sterlite SmartAX MT882)

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06-06-2008, 04:34 PM	#2
itheniks Junior Member Join Date: Apr 2008 Posts: 7 Rep Power: 0	Hii friend... Just went through ur post. I am having same problem since last 2-3 days. I am fadeup with this. It shows that ur post is back dated. by this time u must hav got some solution for this problem so please share it with me if u have any solution. It will b very helpful for me. Thanks Nikhil

06-06-2008, 04:41 PM	#4
just4kix Guardian Angel Join Date: Dec 2007 Location: Pune Posts: 4,151 Rep Power: 5	Check the MTU value. It must be 1492 or less.

06-06-2008, 04:47 PM	#5
itheniks Junior Member Join Date: Apr 2008 Posts: 7 Rep Power: 0	[quote=player;25694][b]uploading problems ............... try changing your DNS servers to open DNS servers open DNS servers are How to open DNS server. Where should i find DNS server?

09-06-2008, 06:07 PM	#8
itheniks Junior Member Join Date: Apr 2008 Posts: 7 Rep Power: 0	hii player.. Thanks a lot...You are great... Your suggestion solve my problem. I changed the values to new values given by you. and it works!!! Thanks again...thanks a lot.

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