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Thread: Confused in unbilled details!

  1. #1
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    Unhappy Confused in unbilled details!

    I have Home 500c Plan and 1.5 GB Free limit and NU
    MY DOUBTS:
    1. I took Bfone connection on 20th of December. and broadband on 22nd. Can i use full 1.5 GB for December? When will be my plan renewed? Will it be on 1st of Jan or 22nd Jan?
    2. How much will be the bill amount for December?
    3. My unbilled usage as on date 29.12.10 is Rs.263.19. What actually is this?
    Is it the amount that will appear on my bill?
    Note:I remain in limits of 175 free calls.
    Please clarify my doubts
    Last edited by nitishdash; 12-30-10 at 03:04 PM.

  2. #2
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    Quote Originally Posted by nitishdash View Post
    I have Home 500c Plan and 1.5 GB Free limit and NU
    MY DOUBTS:
    1. I took Bfone connection on 20th of December. and broadband on 22nd. Can i use full 1.5 GB for December? When will be my plan renewed? Will it be on 1st of Jan or 22nd Jan?
    No, you won't get 1.5GB. You will get 8/30 * 1.5 GB. You will be billed on monthly basis. The new bill will start from 1- 1 - 2011.

  3. #3
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    My unbilled usage as on date 29.12.10 is Rs.266.76
    Bill issued month wise or bimonthly.


    Please post as Annexure Jpg screen shot of the usage page showing above details.
    Usually only Data used is shown in Summary

    Procedure:
    Select Go Advanced
    scroll down
    attachements
    Manage Annexures
    Upload( screen shot / file jpg etc)
    Your bill for December 2010
    will show more details BB rent : Rs 500/3= say Rs 170/=
    Excess bandwidth used beyond free limit ( 1.5GB/3= say 500MB) @ 80 paise /per MB
    Modem rent if applicable.........
    Installation charges ..............
    Telephone calls ........
    Telephone STD/ calls Security Deposit
    Telephone rent if applicable
    Tax at 10/3% etc.
    Attached Images Attached Images

  4. #4
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    Default

    Quote Originally Posted by essbebe View Post
    Bill issued month wise or bimonthly.


    Please post as Annexure Jpg screen shot of the usage page showing above details.
    Usually only Data used is shown in Summary

    Procedure:
    Select Go Advanced
    scroll down
    attachements
    Manage Annexures
    Upload( screen shot / file jpg etc)
    Your bill for December 2010
    will show more details BB rent : Rs 500/3= say Rs 170/=
    Excess bandwidth used beyond free limit ( 1.5GB/3= say 500MB) @ 80 paise /per MB
    Modem rent if applicable.........
    Installation charges ..............
    Telephone calls ........
    Telephone STD/ calls Security Deposit
    Telephone rent if applicable
    Tax at 10/3% etc.
    No! I am talking about landline details in point 3

    3. My unbilled usage as on date 29.12.10 is Rs.266.76. What actually is this?
    Is it the amount that will appear on my bill?

  5. #5
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    Default

    Quote Originally Posted by essbebe View Post
    Bill issued month wise or bimonthly.


    Please post as Annexure Jpg screen shot of the usage page showing above details.
    Usually only Data used is shown in Summary

    Procedure:
    Select Go Advanced
    scroll down
    attachements
    Manage Annexures
    Upload( screen shot / file jpg etc)
    Your bill for December 2010
    will show more details BB rent : Rs 500/3= say Rs 170/=
    Excess bandwidth used beyond free limit ( 1.5GB/3= say 500MB) @ 80 paise /per MB
    Modem rent if applicable.........
    Installation charges ..............
    Telephone calls ........
    Telephone STD/ calls Security Deposit
    Telephone rent if applicable
    Tax at 10/3% etc.
    No! I am talking about landline details in point 3

    3. My unbilled usage as on date 29.12.10 is Rs.266.76. What actually is this?
    Is it the amount that will appear on my bill?
    Attached Images Attached Images

  6. #6
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    @nitishdash
    How about the connection speed you are getting now ?
    is it still 4Mbps

  7. #7
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    1 & 2 deleted as quoted in next post No 8..
    to avoid scrolling the page.

    3.
    Full quote is not normally used preceding the previous post.
    if for reference you have added it , can delete it before posting your reply.
    Last edited by essbebe; 12-31-10 at 06:29 AM.

  8. #8
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    Default @essbebe

    Quote Originally Posted by essbebe View Post
    Which is the selfcare portal you check your broadband usage ?
    CRM or wdc or edc or ndc.
    Do you get date wise details , as shown for me in my usage site ?
    Daytime may be excess broadband usage Rs 13/69.
    ( Plus tax at 10.3%?)
    say usage approx 15 MB x 80 paise Rs 12/=
    2.
    my portal still BSNL Portal
    14digit portal ID abc12315112010
    (my BB connection date 15112010 )
    PW password
    My telphone bill etc different portal billchn.bsnl.in

    3.
    Full quote is not normally used preceding the previous post.
    if for reference you have added it , can delete it before posting your reply.
    It's EDC
    Yes, I get it day wise
    OK, I will check my bills on other site

  9. #9
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    Quote Originally Posted by Indranil View Post
    @nitishdash
    How about the connection speed you are getting now ?
    is it still 4Mbps
    Yes Indranil even more than that
    Attached Images Attached Images

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    Default Problem not yet solved!

    No reply? My problem is not yet solved. Plz help.

    My plan is not getting renewed.
    See my screenshot


    It's 1/1/11 but still it's showing "Chargeable units Excluding Night Unlimited is 389 MB"
    Why is it not zero?
    Is not the Unbilled Usage shown Month wise?
    Help meetdilip and essbebe
    Help Fast!
    Attached Images Attached Images

  11. #11
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    I have Home 500c Plan and 1.5 GB Free limit and NU
    BBG FN Combo 500 ???

    No information about opting for a 4 Mbps plan .

    Since 02AM to 0800AM usage is shown as ZERO
    your plan is home 500C. ( 1.5 GB monthly quota )
    Sometime they add the day usage of 31st to next months bill.
    In the same web site , check your day usages. for period 22nd Dec to Dec 30th.
    For January 2011
    From the final summary deduct 1.5GB or 1536 MB as free day quota for Jan 2011 .


    Para two:
    can you see this page in self care portal ?
    India Broadband Forum
    or this


    Application to check usage : for single system.
    NetworX ( compare later with BSNL portal)
    _______+2895+1885+371 = 3851 KB = 389 MB
    Last edited by essbebe; 10-28-11 at 11:11 PM.

  12. #12
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    No, in my portal, these things are not appearing. I am confused whether I should use net in day time because u said that i can use approx 400 MB for this month?
    What to do?

  13. #13
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    No, in my portal, these things are not appearing.
    You should make a complete statement in your post.
    "this" is not appearing or "that is not appearing " or
    "problem remains" " no improvement" statements
    will not do, and do not, do justice to the members who take the trouble to post detailed reply.

    Firstly, your speed is upto 2 Mbps as per data usage posted by you.
    Secondly

    At the same time you have posted a speed result above 5 Mbps.
    Thirdly
    My plan is not getting renewed.
    Presume you mean it is not registered in self care web site. Possibly you could not have applied for a plan change within a week.
    Para two:
    use 1.5.GB day time ( if 500 c plan )
    watch usage with NetworX , in case you cannot access self care pages regularly, ( also consumes your quota )
    or web site sometimes not available.Usually in first week of each month.

    Forget December 2010 and study usage data for Jan 2011
    Last edited by essbebe; 01-02-11 at 08:04 PM.

  14. #14
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    OOPS! I am sorry for giving trouble.
    essbebe just say me one thing. Suppose I would have taken BB Connection on 1st of December and my usage was 1.4 GB (Excluding NU) when I checked on 31 st. So, On 1st of January, or 2nd, the reading of Usage would become 0 GB, right?
    I am just confused in this fact that whether it would become 0 or my next usages would get added to 1.4 GB?
    That's my problem.
    And yes, I am on BBG FN 500 Combo plan. But, when I checked on speedtest.net, I saw my speed was 4.5-5 Mbps.
    Also on my Modem Statistics page, I saw:
    Attached Images Attached Images
    Last edited by nitishdash; 01-03-11 at 04:06 PM. Reason: Additional info

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    On 1st of January, or 2nd, the reading of Usage would become 0 GB, right?
    NO. For Dec 2010 billed DATA WILL SHOW THE SAME DATA FOR NEXT SIX MONTHS.
    WAIT ...... In my usage portal.http://data.bsnl.in
    selfcare sites may be different



    Para two:
    If you Check again Usage data for DEC/unbilled:
    records not found..
    Check for Jan /2011unbilled
    probably you may get message data not available.

    I had explained how the data shown, may be for the month of DEC2010 . from this you can deduct your free day quota at the rate of approx 50MB per day.

    You can access the full data usage from the day your internet connection was activated ( say from Dec 22nd ). If there are other entries for day usage, add them up till Dec 31st. print out possible in Excel format.

    Some selfcare websites show usage separately for time blocks
    0200-0800AM night usage
    0800AM to 0200AM day usage for all tariff plans.]
    No need to switch off modem at 02AM and 0800AM


    As informed earlier Networx can show your day usage only
    on hourly/daily/weekly/monthly basis.
    Last edited by essbebe; 05-03-11 at 12:23 PM.

  16. #16
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    OKKK I did some calculations and found out my data usage upto Dec 31st was 396 MB.
    So, should I forget about it and start using full 1.5 GB for January?????
    I checked my bills.
    1. UNBILLED: Unbilled Landline section shows

    2. BILLED Broadband:
    Attached Images Attached Images

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    As usual part /selective reply .!!!!
    Did you check Jan2010 UNBILLED ?
    your first day usage for Jan 2011 shown as 2895 KB earlier. ( overlapping entry )

  18. #18
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    Quote Originally Posted by essbebe View Post
    As usual part /selective reply .!!!!
    Did you check Jan2010 UNBILLED ?
    your first day usage for Jan 2011 shown as 2895 KB earlier. ( overlapping entry )
    YAA I checked it. But its showing usages mixed of december and january!
    Not showing individually of Jan

  19. #19
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    what the summary shows now after two days usage in Jan 2011 ?
    ( Specially hours usage ?)
    Post screen shot for thread continuity.

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  21. #21
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    Problem is partially solved.
    Called up the local helpline number and the man said that i can use full 1.5 GB for Jan and my bill for december will be calculated for the 8 days in december only.
    But 1 problem remains, when will i recieve my bill?

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