Thread: Bsnl Link failure and Net Disconnet Continuously

Hello Guys Please Help me With My Broadband issue
im facing this Problem from 5-7Days

Code:

  	Downstream 	Upstream
Rate (Kbps) 	2043  	507 
SNR Margin (dB) 	7.3  	8.9 
Attenuation (dB) 	43.0  	31.6 
Attainable Rate (Kbps): 	3516  	684 
Output Power (dBm) 	12.8  	0.0 
Super Frames 	22706  	21359 
Super Frame Errors 	719  	4294966061

Mine ADSL Status

BSNL IS USING TWO NETWORK ONE IS 59.XX.XX.XX SERIES IP -- FOR THIS SNR MIN MARGIN SHOULD BE 10DB
SECOND NETWORK 117.XX.XX.XX -- FOR THIS NETWORK SNR MIN SHOULD BE 6DB
IF SNR IS BELOW MARGIN -- ITS LINE PROBLEM U CAN GIVE COMPLAINT TO 198 OR FIRST4DIGITOFURTELEPHONENUMBER2198 IF THEY WON'T LISTEN meet to/ MAIL TO HIGHER OFFICER OF THAT CITY (eg General Manager)

Originally Posted by Arvendu

Hello Guys Please Help me With My Broadband issue
im facing this Problem from 5-7Days

Code:

  	Downstream 	Upstream
Rate (Kbps) 	2043  	507 
SNR Margin (dB) 	7.3  	8.9 
Attenuation (dB) 	43.0  	31.6 
Attainable Rate (Kbps): 	3516  	684 
Output Power (dBm) 	12.8  	0.0 
Super Frames 	22706  	21359 
Super Frame Errors 	719  	4294966061

Mine ADSL Status

Ask the line man to check your lines. Make sure there are no joints and non insulated part. Make sure SNR and Attenuation are good.

ok that means its Line fault....
Bsnl port and everything is ok

This will give you an idea

Give details of your modem. Make/model/number.

Uncheck box ( IN DSL menu ) adsl2+
check SNRAttn again. ( bitswap selected )

Then adsl2 . re check snr/attn

GDMT selection preferred.
Check cable connectors are not blackened/rusted
Try new short cable/s
Check in any other BSNL phone port extn ( if available )

9853

Code:

Rate (Kbps) 	460  	270 
SNR Margin (dB) 	7.3  	7.1 
Attenuation (dB) 	50.5  	48.2 
Attainable Rate (Kbps): 	840  	300 
Output Power (dBm) 	12.7  	0.0 
Super Frames 	49268  	46433 
Super Frame Errors 	1104  	79

new Report
Date 30/1/11
So can U please Tell me what is issue
my Phone line is Joint in 1-2 Area....Already But i have No speed issue
....
so please Tell me Guys what is issue
its issue with BSNL Phone Line Problem
or Bsnl Exchange Port issue or Server issue
thanks


Please Guys reply as soon as u can thanks

It is a line issue. SNR and attenuation values are very poor. Ask the line man to remove joints and non insulated part. If possible, supervise and make sure they do the same.

ok...they said they will come and check line...i knw Line Man Guy very well..he always doing Nice job for me becz its abt money
ok if they will fix Line then mine net is working fine or ...they need to work on Port?

Poor SNR and attenuation values means poor line condition. I cannot confirm that it will fix the line. But practically, it should fix the line.

thanks mate
can u plese tell me
what is gud snr and Attenuation
for getting gud downloading and uploading speed?
no Adsl Blinking error
thanks

SNR Margin (dB) 7.3 7.1
Attenuation (dB) 50.5 48.2

mention your model/number .
Check my signature link and select your modem.
In the page you posted there should
be an entry reg Modulation mode selected.

is it Adsl2 Adsl2 + Uncheck both and keep GDMT etc .
Check in modem menu pages
(Advanced setup/ DSL page possibly)
or a box with option to select mod mode. GDMT

SNr higher number above 10dB d/l
and
Attn lower number preferred less than 30 dB d/l

i checked and Line Man checked Everything

Rate (Kbps) 2048 512
SNR Margin (dB) 30.4 28.0
Attenuation (dB) 36.0 19.0
Attainable Rate (Kbps): 5504 716
Output Power (dBm) 10.0 19.6
Super Frames 6784 6783
Super Frame Errors 2 1

But still some times SNR goes to 10-15 and Start Adsl Blinking
Model:-Nokia-Siemens-SL2_141

sometimes i also face this problem but after some days it gets fixed in its own

Originally Posted by Avishek

sometimes i also face this problem but after some days it gets fixed in its own

im having this issue from more then 2 weeks

Try talking to the SDE. If possible take a screen shot of SNR and Attenuation values and show him.

If nothing works, try a written complaint to Nodal officer or Appellate authority. ID and phone no behind your phone bill. You can also call them and seek help.