Thread: 1350 plane speed problem

Originally Posted by yohanns23

CAN SOME 1 PLEASE HELP!.....DO I HAVE TO CHANGE MY 2mbps till 20gig and 512 after to the new bbg home combo 1350 or whatever...plan? do i need to write a letter to change the plan...or is it just the cap that needs to be lifted....

If you are already in ULD 1350, and the speed is just 2 Mbps, you can talk to the SDE and ask him to lift the cap. Call customer care and ask for his no. It will be better if you can pay a visit to the local exchange and talk to him.

Apply Online here for change of Tariff plan . say on Feb 25th.
Fill up the form. No need to log in ( for Bsnl staff only )
UDAAN PROJECT -- BSNL
Will be effective from 1st March 2011.

Or give an application to BSNL CC , and get a receipt.
Make up your mind and select the correct plan.
http://www.bsnl.co.in/service/New_BB_postpaid.htm
http://www.bsnl.co.in/service/new_BB/BB_COMBO_Unlim.htm

.


Check at Usage portal downloaded quota till date.

i called them up ..i told them i knew i was on 512 capped because 20 gig limit...they re explained what had happened to me...they said there was no problem...and they said next month you'll get dont WORRY lol....ill just go to the office to apply again....for the new plan...and wait and see what happens

can anyone please tell me the average upload speed of this plan who are getting the download speed of about 4mbps.

ok , its the 1st of the month ....STILL NO 4 MBPS......INSTEAD I GOT 2MBPS AGAIN@!!!!! UHHHHHH!HH!!!!!!


I Put A Complaint At The Exchange....
By Dialing The Number -> xxxx2198 where xxxx stands for the 1st 4 digits of your OWN phone Number...

lets hope something happens....its real time cheating here....giving us something less than what we paid for...even the customer care told me the servers were supposed to be upgraded by next month (already next month now) ......guess they are nothin but liars...*u*k bsnl

Originally Posted by meetdilip

If you are already in ULD 1350, and the speed is just 2 Mbps, you can talk to the SDE and ask him to lift the cap. Call customer care and ask for his no. It will be better if you can pay a visit to the local exchange and talk to him.

Try this. Call customer care and ask for his no.

yea my friend's gone to the exchange....they asked to write a letter asking for 4mbps...for the same plan...it wud be rectified within 24 hrs....can any1 help me as to how to write the letter?....btw thanks dilip..i see you are the most often active member here...and a few others too....

cmon guys?....do you actually care about your internet connection or do you want to sleep it off and get cheated???......join the forum....help and complain!!...its time bsnl gets their a** k*cked

I am no expert, but this may help
---

From : Name, Telephone no., Address

To : Sub Divisional Engineer, Exchange address

Dear Sir,

I am currently using ULD 1350 plan. But I never got the actual 4 Mbps speed. My speed is very low and is usually around ____. My SNR and Attenuation values are ____ . I am still in my FUP limit, and is robbed of the speed I should get. It will be nice if you can look into the matter.

Yours Faithfully

Name & Signature

its 3 month now still 2mbps wtf?

Originally Posted by DONRULEZZ

its 3 month now still 2mbps wtf?

Complain here

http://mis.bsnl.co.in/pgs/internet/pgwebregn.asp

Originally Posted by meetdilip

Complain here

http://mis.bsnl.co.in/pgs/internet/pgwebregn.asp

already did and got call from bsnl exchange they said there is no 4mbps speed wtf?

A written complaint with receipt to Nodal officer and /or Appellate authority may help. Make a print out of tariff page and add it to your attachments. Address, ID and phone no on the backside of your bill. Once you do this, they are obliged to give you a written reply no matter it is positive or negative. In the mean time, call them and explain your problem.

Take the tariff page print out to those who informed you and seek explanation. If they still back off, you can ask them to give it in writing.

If nothing happens, then apply to downgrade the plan to 750 UL mentioning that due to lack of speed upgrades in higher end plans you are downgrading your plan. Anyway, 600 rs for 20 gb is wasted anyway - you can do that in 5 days with 512kbps easily.

4 months now and still 2mbps customer care hang my call whenevr i call them i writenn application and got call from exchange they said there is no 4 mbps plan..

6 months now and still 2mbps wtf ...

6 months now and still 2mbps

Mention modem/router model used.
do a speed test here 3 or 4 or five diffferent times )
My Broadband Speed - Broadband Speed Tester

post one result.
Make another complaint to ONline BSNl site.
give website link. Graph picture if possible.

Switch to another 2 Mbps plan for a month if no change by month end. Home 750 speed 512Kbps is satisfactory .
( No fair usage policy or download limit)

@ DONRULEZZ

Did you wrote to Nodal officer and Appellate authority ? If yes, you should have got a written reply (positive or negative) take this to the DGM and talk to him.

make sure that you are getting full bandwidth.for checking this go to run,type in box cmd & hit enter.now type wwwdotgoogle.com.a process will start for a couple of seconds.now see how much bandwidth you getting & loss.

Originally Posted by kavit_vaishnav

BSNL SERVERS ARE UPDATED FROM FIRST DAY OF ARRIVAL OF NEW PLANS. NO FAULT FROM BANGALORE SERVER. ITS FROM YOUR CONCERNED EXCHANGE.
WE HAVE ALREADY GIVEN SAME PLAN AND CHECKED BELOW FTP TEST AND GOT DOWNLOAD SPEED SPEED 424KBPS.
SO GET A SCREENSHOT AS MENTIONED BELOW AND GIVE IT TO YOUR CONCERNED SDE/SDO AND SPEED CAPACITY WILL BE EXTENDED FOR YOUR PHONE NUMBER.
Try FTP

Start
Run
ftp 218.248.255.137
username:bsnlftp
pass:bsnlftp
type hash and press enter.
then type get test8.zip or test2.zip
and you will see #### such signs downloading.
At the end you will see total bytes, total time and speed in kbps. This will help you.
In Short

Start
Run
ftp 218.248.255.137
username:bsnlftp
pass:bsnlftp
hash
get test8.zip

when i did this it showed password error. i tried this using 218.248.255.162 & get test1.zip, nothing downloaded but few seconds later it showed the total bytes, time & speed in kbps. is this a valid test?

Though i have 4MBps plan tests showing speed ~200kbps.

FTP server - 218.248.255.137
user name- bsnl123
pass -bsnl123
they type bin and press enter
type hash and press enter
then to see the available files type dir.

then to download the files type mget *.*
so one by one you will be asked to download all file, type N/n if you dont want to download that file.

Actually i am getting error right now for DIR command so i am posting only some details in the screenshot.