Plan changed in just 15 minutes bsnl rocks!!!!! Hi, Great news, I have applied for plan change in bsnl exchange in written format and plan changed in 15 minutes from 750 combo to 600 combo....
Actually the guy at bsnl exchange is one of my friend and he initiated process in front of me....really the new improved portal is one of the fast to process....
Not so fast.....!!!
Check your speed and confirm !!!!
Also check usage tomorrow.
2.
Presume you are referring to this portal:
UDAAN PROJECT -- BSNL
Option for existing USERS also there, to change tariff plan .
3.
I applied for change on Jan10th in person. )
( new connection 15th Nov 2011 activated/billed wef 2nd Dec )
( Chennai Telephones do not change plan from any other date
except 1st of the month )
( some problem about free calls only. 0ther wise both plans same )
Last edited by essbebe; 02-15-11 at 11:37 PM.
WA3002-G4 QUICK GUIDE=>20 MODEMS 74,000+45,400 hits
*Beetel220BX/450TCI type !****
*AN1020-21 type models ****23,700 hits ** BSNL LINKS**9900******USAGE check ** 54,600
I am seeing in selfcare.wdc.bsnl.co.in and it shows service order completed....
and on details provisioned......
here is my new speed
Just before applying for plan change my details show me 750 ul, and now bbg fn 600 combo.......
Here is screen shots from selfcare portal...
If my plan is not changed,then why speed increased?
difficult to answer!!If my plan is not changed,then why speed increased?
Assumption plan not changed.
then why speed increased ?
possible answer!
Above is a leading question like this :!!!Actually the guy at bsnl exchange is one of my friend...
When did you stop beating your wife/sister/brother ??
Ok, How do i know that my plan changed?
In my selfcare portal under service provision when i click on service request orders,it shows request completed but do not show the effective date and time for new plan..
At bsnl office it shows new plan installed......
And selfcare of west region is under maintanance so daily usage not displayed...
essbebe is right
no plan change except on the first of every month
dont get excited and dont trust bsnl
get written confirmation from SDE of BB section
Check with SDE. There are a lot of changes happening at BSNL end. So may this is a result of that.Originally Posted by indresh88
What is SDE and it's importance?
Sub Divisional Engineer. Normally they handle the tech section at your exchange. He will be the right person to confirm. If possible, visit in person will work or call customer care and ask for his number.
Why Broadband plan shows nothing in my usage details.....see screen shot..
meetdilip is right contact with SDE
heard the same everywhere... my plan was changed on 17th day of the month.. it was about 1 and half year ago... requested to change on 14th and changed on 17th...
while applying bsnl told dat the rent/fixed charges and downloading of old plan will be divided equally nd will be charged for 17days and new plan will be affective but free downloading will be of 13 days only(free downloading/30 *17)
That's what i am trying to say...plan can be changable in between month.
Plan changed in just 15 minutes bsnl rocks!!!!! itz true......i got that changed in 10 min!!!!
I hav no frnd in bsnl....
i did it through new selfcare portal........
Congrats. There are 4 self care portals. Can you please mention which one you used ?
My selfcare site is SAP NetWeaver Portal.
I had I applied for the plan change on 30 April and it became effective from 5 May. That too because my request was stuck somewhere in the queue. otherwise it takes 24-48 Hours for the plan change to be effective. And it the plan change request is implemented even in the middle of the month.
A personal experience.
I applied for a plan change on 16-7-11 and it reflected in my portal within 10 minutes! But the guy at local BSNL office cautioned me that even if it's reflecting in my selfcare portal, I had better wait till the 1st of next month to start using it. BSNL has some twisty logic about it-the billing cycle I mean. Anyways, I won't use it till the next month. There is every chance that I might be charged as per old plan till the 1st of next month and in that case, will have to end up paying a fortune! I also advise everybody to be cautious about it.
cheers
You could check in your selfcare portal
Loading Portal...
Order date provisioned effective date etc.
Also the usage data count may change datewise.
Another confirmation is speed decrease or Increase
Feedback. .
I don't see any speed changes yet. Therefore the guy at BSNL was right that despite selfcare portal saying it the plan remains unchanged till next month.
By the way, the new plan is reflected in my portal with 'availed' status. The screenshot is attached. I don't know what it means.
Last edited by shujashakir; 07-18-11 at 01:16 AM.
duplicate post deleted.
Present plan and Change of plan option available.
click from left menu.
see a similar page from ndc selfcare.
The new plan is showing in "current plan" field. The screenshot shows it. It means it has been activated in principle not actually. My earlier plan was Home-500 with unlimited download during night hours. I used to get the actual download speed of around 190-200 kpbs. I have now changed to BB Combo ULD-1350 which is supposed to give me the speed of 4 mbps, which in actual terms should give me the download speed of about 400 kbps. But I am only getting 190kpbs. As usual the BSNL guys are clueless about it and are not able to clarify as to whether the plan has been activated.
Last edited by shujashakir; 07-18-11 at 01:15 AM.
Please delete annexure containing personal details.
I got the point. similar to screenshot i posted.
Check tomorrow how your usage is listed.
As per old plan or U/L new plan.
Either way you are safe during NU period !!!
your usage portal may list Day usage and Night usage separately.
confirm.
On top summary should not show increase now onwards.
Para two:
4 Mbps speed/l: FUP limit this month 50% ( 10GB) at 4 Mbps speed. After that should reduce to 256Kbps .
About speed: You have to ask them to Change port for 4 Mbps speed.
Tell them your plan is now UL1350. GET DOCKET NUMBER ( complaint number ). need not pay rent under Ul1350 if speed not increased.
will give link to @meetdilip's post here later.
http://www.indiabroadband.net/bsnl-b...tml#post324151 (4 Mbps connection, but getting only 2 Mbps)
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