Hi today i received my BSNL land line bill of February month and i was shocked to see that the bill amount was Rs 20977.
I am using BBG FN 500 Plan for past 2 years. In February my total Usage was 91GB, in which chargeable usage was 2.31GB. I regularly check the usage on the portal. But when i got the bill i was shocked to see that all my free usage was also charged. Below are the full details
Total MB: 93183
Free MB: 2560 MB(i.e 2.5 GB per month for BBG FN 500 plan)
Net MB: 90623 (i.e 93813-2560=90623)
Usage: 18215 i.e 90623*0.20 paise= Rs 18215
Plus Broadband Rent Rs.500 and other charges i.e. call charges, rent, tax etc
So total Bill Rs 20977
This means I was charged for the free night usage also , so what shall i do? whom shall i complain ? Please reply
I am in huge tension