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Frequent outage/error 674

  1. #1
    Silver Member
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    Default Frequent outage/error 674

    Location: South Kolkata
    Connection: BSNL broadband home 500

    Every 2-3 days there is an internet outage.

    It starts with an abrupt packet loss to all servers; then complete outage and a line drop.
    It seems to happen at any time. And then I see error 674 for 1-2 days. Then the problem fixes itself.

    The connection is sadly even less reliable than Airtel.

    The phone line of the connection is fine, and there is no noise/breaks in the line.

    Is there any feasible way to fix this bs ?

  2. #2
    Silver Member axel's Avatar
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    Long story short Call down BSNL---http://mis.bsnl.co.in/pgs/internet/pgwebregn.asp

    Or go to exchange (Jadavpur Exchange has a reputation of this kind of problems)

    Possibly nothing wrong on ur side...

  3. #3
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    thanks, I submitted a grievance on that form.

    I think my exchange is "Russa exchange", probably similar to jadavpur.

    So I got an sms saying "connection has been restored"

    So i checked my bsnl connection to find that although latency was normal there was heavy packet loss.

    I checked again after 2 hours; and now there is no packet loss but latency to all servers is 100-150ms above normal ...............
    Last edited by rsen; 12th March 2011 at 03:15 PM. Reason: Automerged Doublepost

  4. #4
    Silver Member axel's Avatar
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    Try this Link

    Wait and watch if your problem is solved? If not call down them again...

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