Thread: New Broadband Connection

Now i am living in seeragapadi, salem, tamil nadu. I want a BB Connection. I dont have any landline connection. If i apply for a bb, what is time period for the installation of BB connection? and is there any cable fine for breakage of cable. if yes, what is the rate of fine?

Apply here : UDAAN PROJECT -- BSNL

Members report it to be faster. Plan change happened in two days (as per reports).

Need not log in or register. Simple click the link

" Register for New Land Line/Broad Band/ 3G DATA CARD /WIMAX ...etc "

If you are not confident of an online application, go to the exchange and give an application. It takes one or two weeks. Proper follow ups can do wonders. A land line will have to be laid to your PC. You can choose a combo plan if you don't need land line for making calls.

Originally Posted by lijorijo

is there any cable fine for breakage of cable. if yes, what is the rate of fine?

Please explain, didn't get you.

Refer this link for detailed instructions to use Udaan site.

BSNL Udaan Site : A quick way to change plan and more in just 2 days' time

Presume , your question ; if disconnecting present telephone connectionat Alapuzha you have to pay a fine.
Rather you should get back allSecurity deposits made.
Long back, we used to get surrender certificate, and then you get priority for a telephone connection in new location.
(If you don't know a Member of Parliament to recommend !!!)
Surrender connection in Alapuzha and apply for fresh connection in Seeragapadi.A place which seems to have many technical /engineering/Institutions. Presume you are a student.
Confirmed this place is NOT a Rural Exchange.

I mean, if i accidentally cut the cable without permission of bsnl. is any cable fine for that?

I am a student. And seeragapadi is village.

where do i complaint about redirection to motive site and billing issue?

Normally they ignore. Purely line man's discretion. Better not to play with the cable. You may end up with joints which is a clear case of poor line condition.

If i want a new cable, is that costly?

Line quality is your right. You need not pay for it. Try talking to someone responsible at the exchange or simply talk to the line man. Don't go formal, a friendly request will do. You can always complain if your line condition is poor.

Change location in UserCP./
How you are complaining even before, getting a new telephone connection/broadband in NEW location ?

2.
When you get a new connection, ask for Usage portalID/PW .
Also email ID. You should get three sets.
If not Usage portal is NOT BSNL Portal
Register at CRM
3.
Just Ignore for the present Motive site and surf as usual.

4.
Mention modem/model/make/number in your post.
5.
ANY RJ11 cable from BSNL Junction box to your room, is Dept's
responsibility.

Originally Posted by lijorijo

where do i complaint about redirection to motive site and billing issue?

Redirection has been a problem with BSNL connection since a long time. No solution was found as the redirection takes place at BSNL end. You can check the posts by @suvo for a code which blocks redirection. I have been redirected only once or twice. I believe it is because I don't clear the cache of the browser.

Stay away from the softwares in BSNL motive sites. They are known to corrupt the setting of your modem.

I have bb connection in my home. I am studying in salem, tamilnadu.

You were advised to change the location shown here in this forum. , so that replies will be for BSNL references in Tamil Nadu.
When you go back home, you can change the location again.

Location : Many, do not want to give their location for "security reasons" !!! I have also deleted it now !!!!!