Hello,
I have a sterlite modem connected to a intex 8 port switch, i have three desktops connected to it and a laptop, one more laptop is used but not regularly, the only activity is simple browsing on all the systems, one of the desktops uses a magic jack for speaking abroad and is used for 30 minutes daily,
recently i changed my package from 750Rs to 900Rs, i have safe network key for wireless access.
My question is with normal browsing and magic jack use my usage has crossed the 8GB limit which is available on the new package and the speed has dropped to a dismal 256 kbps as mentioned in the plan .within 2 weeks, how could this happen when my usage has always been consistent, there is no hacking evidence as seen by the vlan tagging on the mac ids in the self care portal.
Thanks if someone can help me with this
raju![]()



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