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BSNL plan changed from UDAAN (help needed)

  1. #1
    Junior Member
    Join Date
    Feb 2011
    Posts
    38

    Question BSNL plan changed from UDAAN (help needed)

    Hi,

    I've applied for plan change online from broadband plan selector on 29th March, and today (1st April) it is showing the lead status as COMPLETED. But my plan has not changed in the portal. I've applied for 850 ULD plan but my data usage is still being counted.

    Is there anything I can do. Seniors please suggest.

    Thanks.

  2. #2
    LEARNER
    Join Date
    Aug 2007
    Posts
    15,263

    Default

    check MY orders in your usage portal. effective date.
    http://www.indiabroadband.net/attach...oned-sllm1.jpg

    Data usage is read for all but last column for each date/ entry will show 0 if u/l plan.
    Mention your old tariff plan.

  3. #3
    Junior Member
    Join Date
    Feb 2011
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    38

    Default

    i check account usage from dataone.in here's the screenshot the usage is getting counted. please check

    My old plan was BBG COMBO 850
    I applied for BBG COMBO ULD 850

  4. #4
    The Wizard meetdilip's Avatar
    Join Date
    Aug 2009
    Posts
    8,776

    Default

    If unlimited plan, you will get data usage counted as zero. Wait till that. You can make a call to the exchange and ask the status from someone in the tech department (no customer care please).

  5. #5
    Junior Member
    Join Date
    Feb 2011
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    Default

    sorry for asking this here...

    i am still unable to figure out, how to change my plan via UDAAN i have tried a handful of times, but donno where the option is...

  6. #6
    LEARNER
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  7. #7
    Junior Member
    Join Date
    Feb 2011
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    Default

    oh thanks a lot,

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