Thread: How to change the password

Hi guys.. !!!

Now that when I have got the BB connection I want to know how to change the password for my BB connection.

Also I would like to know who would provide me my email id and password as I am entitled to get one under the plan.(BBG HOME COMBO UL 625).

I have only received my BB connection ID and password.

BSNL has now withdrawn the facility to change Broadband password. With the port binding in place (your telephone line is connected to a fixed port in the network room), it is no more possible to use BB services from any other telephone other than your own.

However, you can change your portal password. The portal is maily useful to check usage and status of new service requests. To get portal Id/pwd, contact the exchange.

For mail id/pwd, once again contact the exchange.

see this thread:
http://www.indiabroadband.net/bsnl-b...tml#post326153 (Forgot my bsnl broadband password)

Hope you got the consumer number from A.O or telephone Bill ). needed to register at selfcare.sdc.bsnl.co.in

verifying whether UserID PW now default "password" can be changed.
If you change the Service password, change ALSOin wan page PPPOE'Alway On " mode.
Dialer mode (USERiD/PW entered externally in computer Window )
not affected.
wait ......

Possible in BSNL Portal. Selfcare portals can have same menu options in different layout.Please confirm later as I cannot access selfcare portals.

Nope essbebe. The facility to change password has been disabled (temporarily, it says).

The facility to change password has been disabled (temporarily, it says)

Tried and I got a different message. will try later and confirm
and update. thread.
Message could be different in other portals.
Are you in IP 59.xx.xx.xx ?

Update:
BSNL Portal
Message at 0547 PM.
This portlet is temporarily disabled.

Update May 3rd 1140AM
complaint sent to BSNL> Reply awaited.

Use a good firewall ( I am using Zonealarm free) or if using WiFi choose a good encryption like WPA2 or similar. Also change the modem access password from " admin " to some other of your choice. Since port binding is in place, others won't be able to use your connection even if they get your password.

install a Linux based Operating System ( e.g Ubuntu , Fedora e.t.c) and thn only you can open the " change service password " page . this page can't b open a Windows Operating System
just open that page from a Linux OS and change ur broadband password

@cyberboy_909
approx 90 % to 95% of BB users ( include me also ) do not know/use LINUX OS.
BSNL BB user for 4 years, and your advice seems ODD.
Used windoze all editions
and now using on Windows7 Professional.
2.
Website reports error "1002" usually for Windows OS.
BSNL has sent email to me, that

there is server trouble at Bengaluru and fault will be rectified soon

.

Browser IE8/FireFox/Chrome etc MUST work ONLY with LINUX OS ?
to access Change of Service ID/PW in Bsnl usage portals ?\

the " change service password " page . this page can't b open a Windows Operating System

Clarify please.
Also details of the BSNL usage portal you access.

@ essbebe , may b my advice seems odd to you bt nothing can't b done ... just
use any Linux Operating System( I recommend to use Ubuntu ) & thn u will tel how simple it is

Originally Posted by essbebe

approx 90 % to 95% of BB users ( include me also ) do not know/use LINUX OS.

i think thats not my fault

Originally Posted by essbebe

there is server trouble at Bengaluru and fault will be rectified soon

the problem is not at Bengaluru only , almost all of the BSNL BB users facing this problem & it is the problem from BSNL's side only . Hope BSNL recover this problem soon

Originally Posted by essbebe

the " change service password " page . this page can't b open a Windows Operating System
Clarify please.

the problem is whenever anyone trying to access Change of Service ID/PW in Bsnl usage portals from an windows OS , the routing table is creating some problem
so whnever anyone tries to assess that password change page from a Linux based OS u r succeed to login & cng pass without any problem as u r using linux os and BSNL servers also runs on Unix platform (basically linux ) so no conversion is required
but in case of Windows OS , the router in between ur computer and BSNL server has to convert your request cming from windows operating system to a server running on Linux based OS and thus creating problem
I hope I have made u understand y the problem is in windows operating system only

Originally Posted by essbebe

Browser IE8/FireFox/Chrome etc MUST work ONLY with LINUX OS ?
to access Change of Service ID/PW in Bsnl usage portals ?\

u will not get IE 8 in Linux OS as Linux is open source & Microsoft will not made IE open source ..... just use Firefox / Chrome in Linux OS ..... u cn easily login to that page and cng ur BB pass without any problem

Originally Posted by essbebe

Also details of the BSNL usage portal you access

I access the portal which everybody ( including u ) access : "data.bsnl.in"
srry can't post link as m new here and no. of post is less than 15 now

don't forget to rep my post if any body likes it

@cybherboy.
Your solution is beyond practical use to many users.
Will give feedback when BSNL rectifies their server problem, and
I get reply from BSNL technical wing .

2.

access the portal which everybody ( including u ) access : "data.bsnl.in"
srry can't post link as m new here and no. of post is less than 15

Select "Go Advanced " and post as annexure.
or select YellowIcon above and insert the picture.
Or upload at say tinypic.com and give the link
omitting http://www.
Check my signature link "monitor"

3.Easiest method is to ask Broadband Section of your exchange to change the service password or pretend you forgot it !. They can change it !!

@anant9
4.
Presume you did not use LINUX OS!!!
I had reported problem with data.bsnl.in with windows OS.
Other users at selfcare portal/s have not responded.
four usage portal sites.
ndc edc sdc wdc
Point of Interest :
Whether the link is same asking you to log in again with
@bsnl.in use ID.
feedback please.

@essbebe,i use bsnl portal BSNL Portal & used IE6 in pppoe mode to change password & i just tried & got upto this screen:


cyberboy 909 assumption about routing table should not apply in case of pppoe mode because modem uses its own routing tables in case of pppoe mode & almost all modems/routers use variants of unix/linux os.

@ i think u don't even want to try any other OS leaving ur beloved Windows OS
...... its up to u , b with it

I get reply from BSNL technical wing .

their reply is : " thr may b some prob in the server , your connection is port binded , so don't worry "

those BSNL officers came to my house and tried a lot to cng my bb pass and in the end said those words and gone

Easiest method is to ask Broadband Section of your exchange to change the service password or pretend you forgot it !. They can change it !!

I think that will b the toughest method

Easiest mothod is to boot your pc with a linux OS ( even no need to install it also ) open that password cng page using built in Firefox ,change your pass and thn again boot to to ur favourite windows OS ..... in total a work of 10 to 12 mins..... bt anyway its up to u

@cyberboy 909,did you even read my previous post?

Originally Posted by whitestar_999

@cyberboy 909,did you even read my previous post?

k thn u tell how cn i succesfully login to that page from windows OS ????

k thn u tell how cn i succesfully login to that page from windows OS ????

just try what i did in my earlier post.use pppoe mode,XP & IE6 with default bsnl dns servers set in modem(no opendns/google servers).

@whitestar_999

Tried with IE9 windows 7 pro. also FF.. still error message."1002"
I am in "always on" Mode PPPoE.
Please confirm you tried today and reached this page.
Can report to BSNL again.
will try later with BSNL dns servers.
2.
Under the impression that users from U.P usage portal will be http://selfcare.ndc.bsnl.co.in
May be as an old user your portal is still http://data.bsnl.in.

@essbebe,yes!my portal is http://data.bsnl.in/ only select major cities of UP have been added to the selfcare portal till now.i reached the password change page on 5th may(since now it is 6th may)at 10:18PM.besides changing dns servers to default bsnl ones only other thing i can suggest is just try in safe mode with networking.it shouldn't be any problem since you are using pppoe mode via lan & keep bsnl dns servers while doing this.also disable any ie addons(something like firefox safe mode which disables all addons temporarily).

My data.bsnl.in screen shot. Just in case if it helps

http://www.indiabroadband.net/attach...1&d=1304621894

@meetdilip
same for data.bsnl.in
select Manage Passwords. ( top menu )
Change Service Password.
new window
error message if any, or as @whitestar-999 reported
you could access the page.

Mine after log in error message.still. Notice message about Motive upgrades !!! links open ok. spelling error connection !
( combined web pages)

This is what I get

http://www.indiabroadband.net/attach...1&d=1304623548

Click Search. for new page.

Done. Similar page as displayed in post 21.

@ essbebe go on trying ..... best of luck ..... i bet if u do what i told , ur bb pass will b change in next 12 mins ( provided if u hv any Linux OS CD/DVD)

@cyberboy-909

@whitestar_999 has refuted your contention, and he has accessed
the page correctly using IE6 windows OS etc.

I can change the PW with one phone call to the Exchange, and forget about LINUX etc ! ( walking distance 5 minutes from my location !).
I never tried earlier, and thread starter ( new member ) has raised the subject.
the thread is about
whether Service PW can be changed in usage portal ?
YES. temporarily not available.

Problem in User's setup
or Bsnl server?Apache Tomcat/5.5.25

You should post the page for record here.
as screen shot attachment or Insert.
will help me to report to BSNL>