Thread: not able to see usage in selfcare

I have BSNL HOMe 500 plan. I used to get mobile alerts for usage upto March 2011. Now I am not getting any alerts. Therefore I decided to see selfcare site. But I was shocked to see that it is telling I don't have any broadband connection. Therefore no usage nothing. Is it that they have changed plans from April 2011. How to see my usage? If they have changed plans, what is the plan one will get for the old BSNL home 500 plan? From their site, it is clear that they are not taking fresh registration for this plans. Can somebody give me some information?

Have you registered at portal ? You need to register using your consumer no. (from your bill).

Till this get fixed, try a bandwidth meter (most of us use one). Try one from Networx or Shaplus. Both has options to disable metering during Night Unlimited.

If you are in Mumbai ( Kalyan area)
Go to
Loading Portal...
access the site andREgister with your own choice of ID.
Consumer number as mentioned above.
Password will be sent to you by email.
Thereafter, you can ( hopefully) check your usage MY Orders PW change etc ( also telephone bill details etc )

Check your speed here :
http://mybroadbandspeed.co.uk

I have already registered. I was checking my usage in the selfcare portal only. Now when I go to check my usage, in the facilities availed section, I was shown as if I don't have Broadband Connection. BSNL is playing jokes. That is why I am asking whether the old Home 500 plan has changed or not.

BSNL has withdrawn Home 500 plans. Though old customers are allowed to use it.

.:BB COMBO:.

Originally Posted by essbebe

.:BB COMBO:.

Mine is BBG FN 500. Now the usage and other details are showing. For some days I was quite perplexed. Thank you for all of you for replying and guiding me.

I used to get mobile alerts. my mob no is 9534405068.

Web Registration for Usage Alerts

sometimes you may get false alerts!

Download application NetworX and keep track of your usage.

For Chennai circle : Number may be same for others also.

Broadband usage this month
Send SMS bbu<space>044<telephone number > (*044 std code)
Example: BBU 04424700033

Send SMS to 52295 ( fromBSNLmobile)

Send SMS to 9448077777 ( from other mobile provider)
http://www.upe.bsnl.co.in/index.php?...ices&Itemid=85

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mera BB 12may 1.30pm ko start huva tha magar abhi tak 12may ki 3 entry hi hai jab ki main yaha BB operator se baat ki to vo bolta hai ki Bsnl (pune or banglore) update afternoon ke baad karte hai uske baad tumhara usage aayega to kya problem hai mere account..

ye kya hai

Display usage for the month.....activity is complete.
sorry for the inconvenience.

BSNL do not update your usage details in real time. There is normally a lag of one to two days. Most of us use a bandwidth meter to keep an eye on our usage. Try one of these (or both)

1. Bandwidth monitor, bandwidth speed test, bandwidth and traffic monitoring tool for Windows

2. ShaPlus Bandwidth meter - Free bandwidth monitoring software

BSNL self care portals do not update in real time. There is normally a lag of one to two days. Most of us use a bandwidth meter to keep track of our usage. Try one from Networx or Shaplus.

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