India Broadband

Saurav

Can any of my friends help me out?
The problem is as follows:
Introduction: I use Sterlite MT882 router. It is since the lousy ISP started off the connection that I don't ever get a steady link for 4 hours, uninterrupted. The link goes off and comes in two minutes. I didn't use lan card, I thought a lan card would be solving that.

LAN card introduced: I bought a lan card and set the adsl modulation G.dmt
The link came within a minute on turning on the modem and I was delighted.
But the original problem remained.

Interaction with helpline: I called the help line and pleaded, implored, begged at their feet "please solve the problem".
I rang up the Divisional Engineers and the other officers, as well, and implored with the same fervour.
The told me "the line is clear always, we have tested more than once."
I asked, "can there be any problem with the modem"?
They answered "no, of course not".

=============
Now a days I can not work for 10 minutes uninterrupted. The link goes off every five minutes on average. Terrible performance.

Please advise.
I am looking forward.
While the lousy BSNL men can only harm me and never help a bit, I believe it is you that would help me out.

Thanks.

mmm

^ pls connect your modem in bridge mode , use LAN port ;
and use a sw dialer {win xp has inbuilt dialer} to connect .

if you still face the problem then phone line has to be checked
for earthing / leaking problem . and also modem can be faulty .

Saurav

I am presently connecting through ppp. If I have to connect through bridge, I suppose I may have to change some settings. Could you please instruct me on that concern?
What did you mean by "sw" dialer, BTW?

mmm

^ you have to log into the modem and change it from
PPPoE to bridge mode ; save the settings into modem ;
and use win xp's dialer to connect to the net . if you
are using any other OS then you will need a dialer sw
( like raspppoe dialer )

coolday

Just to make sure ..... Is ur computer virus free????

soroccoheaven

pls follow some steps ..what people are telling you to do is fine ..but it depends..why dont you do some step by step checking..
1. Line ( SNR,Attenuation values , splitter, disconnect all the device from line for testing.. )
2. Lan Card setting (properties-advanced- power off .. etc..)
3. modem function & configuration ..
you can go by using PPOeE ( Usename password in modem )
enable DHCP and NAT...
and observe it ..

Arnab

Hello Saurav. I must say I am facing the same problem as you are. This happened since I took the connection for the first time well back in November last year. My modem (MT841) always had this problem of disappearing link. The agony that you faced with the officials of the BSNL staffs were also common to me. Had to get some sources involved to fix the thing.
Since then things were going well till last week when the same problem of link going off frequently (in a span of 2 minutes) started. I am now absolutely clueless as I know it is no use to lodge a complaint to there so called customer care services, and same goes with the BSNL officials, now please tell me what is the alternative that you are looking for or you have already managed to find a solution to the said problem so that I also can be helped.

indra_adak

I think this is a Huawei modem software problem. I know someone who was also having the same problem. He went ahead and changed his modem. Now, you can ask for a DataGlobal Modem from BSNL, if that is available in your area. It works better than the Huawei ones.

Saurav

Indra, it is very very mysterious.
I have been on my computer since 6:30 pm, with ppp wan connection, and as is expected, with the problem of disappearing link!
But I now changed the connection (WAN settings) to bridge mode and running for 8 minutes without the link going off (think what the problem is; it is not supposed to stay for 8 minutes uninterrupted!!!).

If it is the case that it is okay with bridge mode but problematic with ppp mode, then what do you advise me to do? I am now on windows xp, but on linux, I apprehend I will not be able to use the modem in bridge mode.

What do you advise, mate?

indra_adak

I am not sure. BSNL recommends you use PPPoE, because their infrastructure is based on PPPoE Service Delivery. Refer to http://www.uttaranchal.bsnl.co.in/dataonehelp.pdf

Also ensure that you are using splitter as shown in the document.

8 minutes is not long. I have seen these problems cropping up after 10 minutes or 20 minutes sometimes.