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Bsnl broadband disconnecting frequently

  1. #1
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    Angry Bsnl broadband disconnecting frequently

    hiii,
    am from tamilnadu,recently i reinstalled windows-7 os,after that my bsnl broadband disconnecting frequently,i checked all te cables from modem to cpu and also checked the line,also connected line and modem directly without splitter..but still the problem persists,plz help me to fix tis problem

    my os : Windows-7
    Modem: WA3002G4 ADSL2+ modem
    broadband plan:750 UL+

    and modem mode i using is bridge::


    SOME SCREENSHOTS I UPLOAD IN THE ATTACHMENT PLS>>CHK THOES WOULD ASSIST TO FIND TE FAULT



    plz help me..i cant download anything now a days...............

  2. #2
    Silver Member axel's Avatar
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    1. Post your SNR and attenuation values

    2.Check modem and if possible try with another one

    3.Check splitter and cable.
    You Live What You Love

  3. #3
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    1.MAy i know how to check SNR and attenuation values?

    2.can u give some tips to check modem

    3.i checked with direct connection(without spliter)..no change at all///disconnected many times


    thanks for te reply........

  4. #4
    Silver Member axel's Avatar
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    >>>>http://192.168.1.1/
    ID PW both "admin"

    Go to ADSL tab...(find)

    Post SNR and attenuation from there.

    Something like this

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  5. #5
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    plz chk te images uploded

  6. #6
    Silver Member axel's Avatar
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    You Live What You Love

  7. #7
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    oooh i got it....sorry.....image is attached

  8. #8
    Silver Member axel's Avatar
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    Go to advanced set up...>>DSL

    Check if adsl 2 is enabled and if you have a spare modem check with that

    Back up the settings .>>>

    Management>>>back up
    You Live What You Love

  9. #9
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    is ter any problem found in uploaded image.....

    And adsl 2 is enabled
    Last edited by helloyou; 5th June 2011 at 07:51 PM. Reason: Automerged Doublepost

  10. #10
    Silver Member axel's Avatar
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    No all is fine till now...

    No problems detected...

    Back up the settings...

    Check if GDMT and bitswap is enabled
    You Live What You Love

  11. #11
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    i think te problem is with my kaspersky internet security......i paused it 1 hr before......after tat no disconnection ......every thing going 5n......


    could it be caused by kaspersky????


    thanks for help.....

  12. #12
    The Wizard meetdilip's Avatar
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    If disabling Kaspersky works, then it could be the issue. You can try Avast Free. As good as any other security software in the market.

  13. #13
    Silver Member axel's Avatar
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    Quote Originally Posted by helloyou View Post

    could it be caused by kaspersky????


    thanks for help.....


    worst things can happen...
    Wait for some more time...check if it happens again
    You Live What You Love

  14. #14
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    Quote Originally Posted by axel View Post
    worst things can happen...
    Wait for some more time...check if it happens again

    ok....thanks for te help......ty very much

  15. #15
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    it disconnect again...even in pause mode of kaspersky...here is te scrshot of dsl

  16. #16
    Silver Member axel's Avatar
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    Back up the settings...

    Turn the modem of for 5 mins and repost SNR and attn values

    If you have confidence reset the modem and reconfigure it...
    You Live What You Love

  17. #17
    The Wizard meetdilip's Avatar
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    From the " Management " in LHS menu, take a back up of modem settings and save it on your PC.

    Reset the modem to factory settings and configure again. Use this guide

    New Page 1

  18. #18
    Silver Member axel's Avatar
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    Configuration to bridge mode...

    Type 192.168.1.1 in browser

    Give ID PW both admin

    MODEM - DNA A20BEI

    Go to Advanced Set >> WAN

    Follow the images>>>

    1



    2



    3



    4



    5



    6




    Close browser

    Wait 2 minutes before you connect with dialer

    http://tinypaste.com/ca1107
    You Live What You Love

  19. #19
    The Wizard meetdilip's Avatar
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    If nothing works, try complaining here

    http://mis.bsnl.co.in/pgs/internet/pgwebregn.asp

  20. #20
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    reset and configured again/////// bro can u come through teamviewer......

  21. #21
    Silver Member axel's Avatar
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    Quote Originally Posted by helloyou View Post
    reset and configured again/////// bro can u come through teamviewer......
    That will not be possible at this moment.
    Are u having the problem anymore?

    If yes complain in the link meetdilip provided...
    You Live What You Love

  22. #22
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    Angry

    BSNL Broadband reconnects frequenly during 5-6min intervell


    i can't play online games due to this;

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