Thread: Frequently Disconnect During Rain!

Normal Connection on Rain:
1.jpg

Just Before DC:
2.jpg

After Fixing The Joints (Tele Post - Home)
3.jpg

Link keep dropping, First Re-connect:
4.jpg

I shake the wire:
5.jpg

SpeedTest Log Results:

Code:

speedtest.net/results.php?sh=2082027fc55d308d2803b4170048bd0e&ria=0

Result: Still Facing the problem!
Experts please help me to fix this issue, i suffered from same issue before so many times, but everytime BSNL guys came n re-joint the cutpoints & went. (If anymore info needed ask here, i will post.)

You may have to talk to that Sub Divisional Officer (SDO) Phones and request for a copper pair change and end leads replacement.

Only after that a stable performance can be expected. All the best.

Originally Posted by mvs sarma

You may have to talk to that Sub Divisional Officer (SDO) Phones and request for a copper pair change and end leads replacement.

Only after that a stable performance can be expected. All the best.

may i know what is the exact reason for teh problem?
whts teh end leads rplcmnt?

If you have access to your BSNL connection box then please look at the connections yourself. Make sure that they are well twisted (if not punched down, which they shoudl be, but they don't seem to bother) and physically separate from each other and from anything else that could short them out, which includes even plastic, if it gets wet.

Spray them with something like WD40 for moisture resistance, or tape them. Wear shoes: there is not much voltage on a telephone line, but there is enough to feel it if you have bare feet (learned the hard and tingly way).

Some time, I intend to put heat-shrink sleeves over my connections, but I don't know where to buy the sleeves. I hope this would put an end to the periodic cutting, stripping and re-twisting that they otherwise seem to need.

If this does not help, then water is getting in somewhere else in the circuit and only BSNL can help as per mvs sharma's post. It could be anywhere between the exchange and your wall socket.


.

Originally Posted by Nick_H

If you have access to your BSNL connection box then please look at the connections yourself. Make sure that they are well twisted (if not punched down, which they shoudl be, but they don't seem to bother) and physically separate from each other and from anything else that could short them out, which includes even plastic, if it gets wet.

Spray them with something like WD40 for moisture resistance, or tape them. Wear shoes: there is not much voltage on a telephone line, but there is enough to feel it if you have bare feet (learned the hard and tingly way).

If this does not help, then water is getting in somewhere else in the circuit and only BSNL can help as per mvs sharma's post. It could be anywhere between the exchange and your wall socket.


.

only two connections r thr.. i taped them before.. but teh lines-man came n say tht dont tape them.. may be connections are short.. so he open the tape & re-joint the wire.. he did with both cut points.. joint with tape differntly..

like this:
jnt.jpg

Only two connections is correct.

Just make sure they cannot short, as already suggested.

checked.. it still exist.. m asking the reason why its happening to me?

Change to GDMT. ( now showing Adsl2 +)
Your modem GLB802C?

You can add another RJ11 Port ( No shaking effort !!!)
( IF BSNL has supplied a Box confirm )and use rj11 cable with connectors at either end.
http://img.tomshardware.com/us/2005/...s_101/rj11.jpg

yes i use glb802c.

u showing the img. is over street. means thts in between telephone poster & home.

line> adsl splitter > 1. to phone & another to modem.

currently using direct.. means. line>modem

whether you are using the phone or not for line matching,
ADSL splitter MUST be used for the phone. ( AC & D.C voltage present )
Even when you use the ADSL splitter the modem is Directly connected to BSNL Phone line.
With above set up if you hear a "Hiss" noise( when Internet is connected ) in Phone means ADSL Splitter Filter circuit is faulty/shorted..

Confirm you dont have an additional RJ11 Phone Box provided by BSNL.
( Some PCB with lightning arrestor circuit may degrade DATA signal )

Any improvement in SNR ATTN after changing over to GDMT ?
Even 1 or 2 dB increase in SNR margin makes a difference.
The joints , if polished and twisted and taped, should not affect
for "shaking effort" !!
The wires tend to get rusted/blackened/oxidised to exposure to air.
becoming a high resistance joint.

Manual:
Download QIG&User Manual.zip from Sendspace.com - send big files the easy way

Originally Posted by essbebe

whether you are using the phone or not for line matching,
ADSL splitter MUST be used for the phone. ( AC & D.C voltage present )
Even when you use the ADSL splitter the modem is Directly connected to BSNL Phone line.
With above set up if you hear a "Hiss" noise( when Internet is connected ) in Phone means ADSL Splitter Filter circuit is faulty/shorted..

Confirm you dont have an additional RJ11 Phone Box provided by BSNL.
( Some PCB with lightning arrestor circuit may degrade DATA signal )

Any improvement in SNR ATTN after changing over to GDMT ?
Even 1 or 2 dB increase in SNR margin makes a difference.
The joints , if polished and twisted and taped, should not affect
for "shaking effort" !!
The wires tend to get rusted/blackened/oxidised to exposure to air.
becoming a high resistance joint.

i disconnectd receiver today. no other connector between splitter & line.. direct line comes to splitter & then to modem. as i told remove the splitter now the direct lines come to modem. No Hiss (Noise) after lines man check the cut points & rejoint them.

Last ADSL2+
ADSL2.jpg

G.dmt
G.dmt.jpg

Your PM. noted. watch for a day.
Your reported speed

ok.. me too thinking tht..

still no hope

17-jun-11: 4:05PM gmt+5:30

went to bsnl exchange.. ask bb techies for cable pair.. they told no nothing lyk tht is avlbl.. SDOT was not thr.. :| lolz.. i saw they r watchin TV.. widout rcving calls from users.. :P

not sure if related but I'm getting atrocious packet loss since yesterday (6/16).

if there are no breaks on your line it's probably on bsnl's end.

still same problem..

Repost Screen shots as given in Post No 11.
for ADSL2 + and GDMT.
Mention your tariff plan.

Repost Screen shots as given in Post No 11.
for ADSL2 + and GDMT.
Mention your tariff plan.

Paln: UL750

Seems some improvement with GDMT.
Can you please try with a different modem? even though line is suspect.

m damn sure about modem.. its in well mode :P bsnl guys says these.. widout checking their side "You modem is faulty" :|

so finally i chng the line wire direction i mean in diffrnt path not between trees.. got some improvement.. m not sure though may also be caused by weather.. its lil clear now..

Originally Posted by jony4fun

may i know what is the exact reason for teh problem?
whts teh end leads rplcmnt?

LoL
please request them and your work would be sorted out. Low insulation of underground cables, and dry joints in end leads would the reason. there is a lot in cable pair conditioning for ISDN and Broadband, perhaps not possible to explain here.

Make an ONline complaint here.
give feedback here: results after three or four days
Your Location West Bengal ?
http://mis.bsnl.co.in/pgs/internet/pgwebregn.asp

In which selfcare portal you check your broadband usage?
Your selfcare site:
http://selfcare.edc.bsnl.co.in
Any menu item to make a complaint on line ?
http://selfcare.ndc.bsnl.co.in has Online complaint facility.

So i contacted with bsnl cc.. they gave me an alternative modem.. the old model Nokia siemens c2110. from yesterday afternoon to midnight i got discnncted for 4 times.. the guy came n see the values in both my modem n his modem i can see only the 2.5 difference in snr.

Untitled.jpg

192.168.1.1/home1.html
select only first two boxes. Uncheck others
If connection lost restore adsl2+
http://www.indiabroadband.net/attach...1&d=1308807193
see any improvement in snr and stability of connection.
feedback.

arrgh i cant :| if something happens to modem they will kill me btw the guy told me dlink modems are not good even cisco. :| right? :O

OK. BSNL is buying only these models based on Siemens board.
Their staff may not be familiar with routers D/link/Linksys/Netgear/Buffalo etc .
If you have this unit on rent anytime it can be exchanged. ( free of cost)
Was this attention due to On line complaint ?
Best of luck.