India Broadband Forum

manmathan55

Hi,

I lost my dataone username and password and not able to retreive it. BSNL is not helping out. Is there any way to retreive it. All along I never checked the useage but now I am downloading a lot and to be on the safer side I need to check the useage but have lost the username and password.

Any help would be appreciated.

Thanks,

Mathan.

vzx

Double posts will get you nowhere man... just go to your nearest BSNL office and register a request to give you your username and pass. Keep your figners crossed and pray that you'll get them

manmathan55

Doctor,

I was so desprate to get the username and password that i realized later I made a double post. Sorry about that.

Anyway i have been trying to get it form the BSNL but there is no response from them even after giving a written request. I am trying to get the user name and password from February. Seems their communication is not as fast as their internet and one could never get through their call center number.

BSNL needs to resolve these kind of issues fast as i am sure I might not be the only person who had forget the password and username.

Mathan.

vzx

NP man...

So it seems that plain 'ol requests will not work. Might I suggest that you visit your BSNL office and talk to the head of that office. Tell them about your grieviences and he might be able to help you. Don't talk to the lowlife customer care reps...

sekharbabu

Go to the concerned telephone exchange and ask for the telecom engineer concerned with internet. U can access their telehone numbers from bsnl.co.in/directory enquiry. Explain him personally and request him by a letter to reset your pass word. They cannot give you ur old pass word but they will reset and give you a new pass word. later u can change ur pass word.

Technical people are located in telephone exchange. by the way u have not mentioned ur location.

infoinn

If you can still connect to internet then their might be possibility to recover your password from the modem itself. If you are new broadband user with IP starting 117.*.*.* and you changed your bb password then the same may be recovered from the modem. But if you changed your portal password than only BSNL people can help in this. You can use password recovery tools for the same.

whitestar_999

if you want to recover portal ID(14 characters long different from the bsnl ID you use to connect to net) then you have to contact BSNL.if its the BSNL ID you lost(used to connect to net)then it can be recovered easily from the modem.

Smily

We want to change our adsl modem (DLink 302T) to a wireless router.

I have forgotten my login password with BSNL Dataone. Can I recover this password from the existing modem or do I need to go to BSNL?

I am based in Bangalore.

When one first gets the broadband connection from BSNL Dataone, they give a password. Its a standard format I think eg user name+123. Any one remember what that password is?

Any help is welcome, don't fancy going to BSNL for this!

player

username is created as follows(i think) for connecting to internet

username: customer's name(shortest possible)_your city name
password : password

by default password is password


if you have forgotten your login password(to enter into the modem config. page) try resetting the modem and then your login password will be

username: admin
password: admin

superprash2003

if your an old user of bsnl.. then this is how the default password goes..
example:
username : broadband
password : banbro123

password is ban+first 3 letters of username+123
where ban stands for bangalore

Smily

Superprash thanks, that helped a lot.

now to configure thunderbird ....sigh!

sujithsukrutham

Approach your BSNL SSA head office broadband section

If u have not changed the user name and password then go for this option

Contact any one in your same SSA with BSNL broad band connection and check the username and password issued. Change the first few letters of that
username according to your name. Initial password will be same to all. In some areas it is "password".

superprash2003

for which email service do you want to configure thunderbird.. you need to know their smtp and pop mail servers for that

rasarat

Have a similar problem with my Dataone connection password. Still remember my username but although I have saved my password (in the connection window where it gives the option of saving PW) I don't remember it. Am scared that if someone deletes it by mistake or clicks on the tick mark then I'm screwed. Good thing is that I can surf for now but is there any way to find out what it was?
Thanks.

whitestar_999

you can use this to recover your windows RAS & dial-up passwords(or your BSNL password)
ELCOMSOFT: Proactive System Password Recovery

rasarat

Thanks Whitestar!
Will check it out. In the meantime I did visit the BSNL tech people and to my pleasant surprise they called me back and gave me my new password ...