Thread: Plan Change and Billing Problem

Hello,

I recently changed my plan from Home 500C+ to ULD 900. I changed my plan around the 15th of last month and I almost used my 2.5 GB by then.
Then the SDE told me that because I used 2.3 GB out of 2.5 GB at the time when I changed the plan, I will be paying for extra usage.

Now I got a bill of Rs. 3453. What should I do?

plan Home 500 C+ till May 14th free day quota approx 1200MB
Plan change ULD900 May 15th....
Excess day BW used till May 14th 2300MB less 1200= 1100MB ( approx )

Period of BILL 01/05/2011 to 31/05/2011

@ 20paise /MB for first 1100MB Rs 220/=

Excess payment due for data usage Rs 210/=
Advance BB rent one month Rs 900/= ( deduct Rs 600 if paid for Home 500C)
Rent for 15 days Rs 450/=
Rent for Home 500C Rs 300 /=
Telephone rent ............NIL
Modem rent if any Rs __
Telephone calls if any Rs ________
Tax at 10% .................. .Rs_____ ( except on Rs 900 SD)
surcharge .3 % .................Rs ___________
Total ..............................Rs _________________
.
Attach screen shot(JPG) of Usage from Portal Showing SUMMARY.
Deduct 1.2GB from total shown.
You may have overlapping Day/NU.