Thread: Self care not showing useage of my broadband

Self care not showing useage of my broadband

Originally Posted by navisimple

Self care not showing useage of my broadband

Which portal do you use ? Portals are always behind in updating the usage. Most of us use a bandwidth meter to keep and eye on our usage details. Try one from Networx or Shaplus.

No 1800 414 42600 not working

Originally Posted by navisimple

No 1800 414 42600 not working

I meant the portal. Do you data.bsnl.in ? Or other selfcare sites ? Do you have 14 digit portal ID ?

The bandwidth meter I suggested are independent and hence need to be cross check with data on usage portal (when available).

No one is giving portal id not on
1500,
not on
18004241600
not 1957

Call you local exchange. They keep in their records. Just 2 minute business to get it. Also mention your SSA. If self care portal, you need no info from BSNL You can register your ID and password at self care portals.

can we get portal id online or customer care

Mention your SSA. It defines where you can get the portal ID.

Missed this ?

Call you local exchange. They keep in their records. Just 2 minute business to get it.

i went there but they says to use self care,,,,,,,,

Is your SSA a secret ? Why reluctant to mention it ? Your portal is determined according to SSA. Unless you mention it, there is no scope for help.

Originally Posted by navisimple

i went there but they says to use self care,,,,,,,,

There are 4 self care portals. You need to go to the correct one and register for an account.

HOSHIARPUR ssa ... cAN U TELL....

Originally Posted by navisimple

HOSHIARPUR ssa ... cAN U TELL....

Which circle /state ?

Punjab state.........can u give portal id

Your self care portal is http://selfcare.ndc.bsnl.co.in/

Register there and wait for the confirmation mail.

I HAVE ALREADY MY ACCOUNT HERE. bUT IT DO NOT SHOW MY USEAGE.
IT SHOWS ALWAYS 0 MB. SO I WAS SEARCHING OTHER METHOD OK ...

Which plan are you in ? If unlimited plan, it will show chargeable units are zero.

Try complaining here

http://mis.bsnl.co.in/pgs/internet/pgwebregn.asp

The home page says you can register a complaint within the site itself. Give it a try too. Cannot access the site and check. Mine is a different SSA.

Thanks sir i will post complaint here

There are many types of problems titles. Under which can i post this selfcare problem....

@navisimple
Wait...

Which plan are you in ? If unlimited plan, it will show chargeable units are zero.

What is your tariff plan.?
Do you get any entries date wise for day and night blocks?
try here first..


@meetdilip for future use. ndc portal
http://www.indiabroadband.net/attach...1&d=1309170329

From your local BSNL office you can get portal ID. From this portal id you can know your data usage from BSNL site. For any brodband related inquiry call on 1503.