India Broadband Forum

123454321

Hi,

Heard that BSNL is not giving any more new connections.

Can anyone please help me on how to get new Broadband internet connection, can we get from agencies? Please advice. I am looking service in Panjagutta area in Hyderabad, A.P

Thanks
Vijay

S Chinnappan

Their Services is very poor. Becaues I have applied for new connection on Feb 07 but I am not getting connected.

123454321

Hi,

Thanks for your reply. Any other connection you suggest which supports USA Vonage VOIP phone connection. I am using Sify right now and Vonage VOIP is not working. Please let me know.

Thanks
Vijay

mmm

@ Vijay , pls contact your local exchange to know exact position in
your area . if agent is available then he will directly contact you !!!

Narayanan

Hello everybody
Thought of sharing an fortunate reality of BSNL Broadband connection and poor service in Trivandrum.
My Friend moved from a near by place to Trivandrum. He had a BSNL broadband connection plan where he pays around 5000/ Rupees every month.
When he moved to a place, which comes under Thiruvallam BSNL Exchange in Trivandrum, he requested for a transfer of his broadband connection.
He paid the entire transfer fee and he also paid for the modem rent to carry his modem with him. Since he is involved in research activities, he desperately wanted to have the Internet connection in his new home.
It was informed by fax and telephone messages from him old BSNL exchange to the new exchange about his transfer and from DGM office too it was approved.

When he approached Thiruvallam BSNL Exchange the SDE, she made him to walk up and down more than fifty times during the first week and denied a connection for him. He patiently waited for next week and approached her again, she started insulting him and use languages, which I cannot write here in this forum. She was rude and yelled at my friend not to go to her office again asking for Internet connection, as if he is asking for any personal favor from her.
He went to higher ups to request that his transfer has been approved.
When DGM himself involved in his case, and talked to that lady over phone. She connected the Internet connection in a port, which is not functional.

My friend went hundred times requesting for connection to a functioning port. He went up and down more than hundred times, taking two-week leave for getting BSNL Connection, which has been already approved.
The lady SDE in Thriruvallam exchange started insulting him again and she used caste based discriminative langagues, which is much barbaric and uncivilized.

My friend is without Internet connection for last two months and now he gets a bill of 5000 Rupees this month, for the Internet connection he never had.

Requesting anyone from this forum, who is in Trivandrum to inform BSNL Trivandrum about this Thiruvallam exchange and report about this unprofessional and uncivilized behavior of this SDE.

Customers need better treatment from BSNL.
Or BSNL will find its own way out from people very soon.

Narayanan

kumar

BSNL blocks voice ports so you cant use VOIP phones
try other broadband cable net
tata and sify is also blocks in basic plans. Other then try to go excell broadband it will work i'm sure and dont compare speed like BSNL.......

Admin

Its not that bsnl broadband connections are stopped or anything its just that some exchanges dont have any more ports for adsl so they will have to wait till they get some more new equipment for providing more connections.

naveen_cooldude

Bsnl are providing best and smart service. So most people like to have the bsnl broadband. They have not stopped in giving connection. The delay is due to the demand of more customers at a time. You go and apply for broadband in your bsnl exchange. Within 1-2 months you will be getting your connection.

agent

The best trick to get internet conectiion fast(it worked in my case just got broadband in 6 days)
Buy a router from market and don't apply for router while filling the form from BSNL.