Thread: Dont know what/where exactly is the problem?? Please Help

For the past 4 days i have been facing network timeouts about every 10-15 seconds. The internet connection is not disconnected completely but lags severly. Multiplayer games(counter strike, age of empires are lagging several times than usual,earlier it used to be very good)
I m facing Server Timeout,Page cannot be displayed errors often. Pages load very slowly.
I get a bandwidth of 1.22 Mbps(yet the pages load slowly)
I used ping xxx.xxx.xxx.xxx command and there is frequent 'Request Timed Out'

ADSL2+ Statistics
Downstream Upstream
SNR Margin (dB): 32.9 6.0
Attenuation (dB): 3.0 1.4

Attenuation is good and SNR Downstream is as well.

What is the problem? Is it my computer/router ? or is it in the exchange?

Originally Posted by VishnuGanesh

For the past 4 days i have been facing network timeouts about every 10-15 seconds. ..............
ADSL2+ Statistics
...........................Downstream Upstream
SNR Margin (dB): 32.9 6.0
Attenuation (dB): 3.0 1.4

Attenuation is good and SNR Downstream is as well.

What is the problem? Is it my computer/router ? or is it in the exchange?

such high SNR of 32.9 if on the download, you are likely to suffer.
perhaps your cable pair, or the connecting cable from line to modem thro' splitter, might be developing bad connection. generally the cable going to modem from splitter might get tarnished as there is no DC current flowing.
try to clean the concerned pins on plugs and the sockets. concerned and the test and re post the same test result.

ADSL2+ Statistics
..........................Downstream Upstream
SNR Margin (dB): 32.9 .................. 6.0
Attenuation (dB): 3.0 ......................1.4
Unusual DATA!!
your should be next door to the exchange.!!!
Mention modem/model/number.
Uncheck Adsl2+ in mod mode and retry. Bitswap enabled.
Uncheck client_tr069 box ( if seen and enabled )

out of thread:
do a speed test at this website. and check quality etc .
http://www.thevoipguide.org/voip-speed-test.html
Prefer screenshot of the ADSL data page.

I have difficulties in uploadint he screenshot. Internet is worse now.
Modem : WA3002G4 UTSTARCOM
---------------Downstream Upstream
SNR Margin (dB): 32.9--------- 7.5
Attenuation (dB): 3.0 --------- 1.0

The telephone exchange is 50 metres from my house!!!

[QUOTE=essbebe;338104][color="RED"]Uncheck Adsl2+ in mod mode and retry. Bitswap enabled.
Uncheck client_tr069 box ( if seen and enabled )
QUOTE]

I have no knowlege about this!!

Originally Posted by VishnuGanesh

I have difficulties in uploadint he screenshot. Internet is worse now.
Modem : WA3002G4 UTSTARCOM
---------------Downstream Upstream
SNR Margin (dB): 32.9--------- 7.5
Attenuation (dB): 3.0 --------- 1.0

The telephone exchange is 50 metres from my house!!!

ask the telephone line man to help you adding 560 ohms 1/2 watt resistor on each limb before it is served to you.
I had already suggested to check for clean contacts (gold and shining) on all cables and sockets. Hope you might have done that.
nest is a request too JTO or concerned person to change the port for you.
ALL THE BEST

Yeah the results are after checking the cables and cleaning the pins.
One end of a cable has lost its shine and was.... almost gold,but not gold, i would say.

Originally Posted by VishnuGanesh

Yeah the results are after checking the cables and cleaning the pins.
One end of a cable has lost its shine and was.... almost gold,but not gold, i would say.

try this trick of adding resistors. take help from lineman
resistors cost only 30p each any radio or TV fellow can give nearest values.

Modem : WA3002G4 UTSTARCOM
---------------Downstream Upstream
SNR Margin (dB): 32.9--------- 7.5
Attenuation (dB): 3.0 ----------- 1.0
http://i51.tinypic.com/2441h0y.jpg
Connect MODEM RJ11 direct to BSNL phone junction.
Do not use any adsl splitter or PHONE. This is to check the adsl splitter ports are oK and not wrongly connected.
Check SNR again.

Task is to Increase the UPLOAD SNR>

wait...
Uncheck adsl2+ box here.
http://www.indiabroadband.net/attach...1&d=1313347746

APPLY SAVE reboot.
recheck snr/attn.

Sorry
I was practically talking absurd

download margin is good in fact at 39.2
but upload margin is bad. perhaps the modem has bed electrolytic filter caps , with bulged TOPS. otherwise the OP can also check with another adopter, if the present one is suspect.

Originally Posted by essbebe

Connect MODEM RJ11 direct to BSNL phone junction.
Do not use any adsl splitter or PHONE. This is to check the adsl splitter ports are oK and not wrongly connected.
Check SNR again.

Task is to Increase the UPLOAD SNR>

wait...
Uncheck adsl2+ box here.

APPLY SAVE reboot.
recheck snr/attn.

After unchecking ADSL 2+
---------Downstream Upstream
SNR Margin (dB): 27.1 8.0
Attenuation (dB): 1.5 1.1

Im already connected directly to the phone junction without a splitter.
I have a parallel connection, phone is connected to one junction, router to other junction. Even if i use the splitter i get the same snr and attn

PROBLEM
For the past 4 days i have been facing network timeouts about every 10-15 seconds
After unchecking ADSL 2+
---------Downstream Upstream
SNR Margin (dB): 27.1 8.0
Attenuation (dB): 1.5 1.1


Try speed tests any web site.

Example Mine: speed 512Kbps plan.
www.speedtest.net.


http://www.thevoipguide.org/voip-speed-test.html

http://speed.ncr.airtelbroadband.in/
2.
Use ADSL splitter/s ONLY for the PHONE/s in other rooms.
You can connect modem direct to BSNL junction.
No phone Direct to BSNL junction (Phone socket)

3.
Please report result after every change in your modem/system.

After disabling ADSL2+ and now probably GDMT selected, any improvement in connection status ?/speed?

Bandwidth: 508 Mbps (CNET Bandwidth test) (Bandwidth fluctuating)
Use ADSL splitter/s ONLY for the PHONE/s in other rooms.
You can connect modem direct to BSNL junction.
No phone Direct to BSNL junction (Phone socket)
The results are same
After disabling ADSL2+ and now probably GDMT selected, any improvement in connection status ?/speed?
No variation in connection status. No improvement.

NOTE: I get a good download speed. Im able to download software updates . Able to download heavy files as usual with average speed (But not as before).
But I am not able to upload even a single image file to internet. Upload is impossible.
Browsing and multiplayer gaming experience is poor.

Updated Results
---------Downstream Upstream
SNR Margin (dB): 27.1 8.1
Attenuation (dB): 1.5 1.1

(A)
Can you check in wifi mode ? Desktop or laptop In use ???

(B)
Post at least results from one speed test web site. U/L speed.
Be careful when typing/copying kb KB Kb etc.
(three links given )

Bandwidth: reported d/l 508 Mbps (64 KB/sec approx )
Earlier Post No 1:I get a bandwidth of 1.22 Mbps

What is the max speed possible under your Tariff plan ?
2048 Mbps 256KB/sec

(C)
Download this application and select default values.
Keep the slider at max speed allowed.
Link later on feedback
(D)
or check
http://whatismyipaddress.com
say 117.xx.x.xx
Type it again in address bar.
Does a Window open to access modem menu pages ?
If so send PM to me ( or type it here ). Remain online. ( for me to test your modem settings id admin pw admin I hope ) ).
Switch off modem after 15 minutes to DENY further access.
IP will change.

My plan is UL750. Madurai Telecom Circle has promoted 512KbPs to 2Mbps 7 months ago.
I get fluctuations in bandwidth.

I get a router page when i enter the ip in address bar.

I get a Low or Limited Connectivity message

Last attempt by me to locate problem if any in your modem/router settings.
see PM ( private messsage )
Confirm using Dialer Mode
or
PPPoE node ( userid/pw stored /entered in WAN page )

Confirm ONLY desktop with LAN mode in use.

Resend the prompt. I had a popup blocker. So it aborted.

Post your IP address here.

117.199.131.106

Not opening . Recheck again. Disable Firewall
117.193.51.xxx check mine. confirm WINDOW appears.

Your ip does not open a router page.

Disable Firewall
In Router page or in Windows OS Firewall? I have diabled firewall in Router page

My ip is 117.199.131.106 i have verified it

OPen menu pages of your router:
192.168.1.1/main.html
Management
Access control
Check all boxes both on lan side and wan side.
and try.

Check all boxes both on lan side and wan side.
Did it

UPDATE:0555PM accessed your modem pages . VERY slow.
did not make any changes. see below.
0600PM My IP changed. Power failure. Yours No access now.


download tcp/ip optimizer from SpeedGuide.net :: The Broadband Guide.
Select optimal settings.
keep slider at 2 Mbps speed.
wait....


Change dns to 8.8.8.and 8.8.4.4
SAVE Reboot. Ip will change .

Sorry for late reply, there was a powershutdown at 6pm

TCP/IP Optimizer worked well! Improvement in browsing experience!!
Still upload is troubled.

Thanks a lot!! My friend has a similar problem since 3 days. There must be a problem in the line. Thank u