Thread: My bsnl data stolen!!!!!!!!!!!!

Hello,

Currently i was in BB 900 plan i.e i should get 4 MBPS speed upto
8 GB ,but till now (from 6 months) i m getting 1.8MBPS(according TO SPEEDTEST.NET) but i best thing is i got unlimited speed i.e even i crossed 8 GB i speed didn't reduced to 256kbps and i got same speed ,so i kept Quite about this as i thought this fine. But today i found that i have used 8,700 MB data in selfcare website and i was really shocked by seeing this because within last three days i gave 3 complaints regarding slow BB speed and day before yeaterday night it (selfcare) shown 3000 MB(approx) data downloaded and yesterday night it shown 7000 MB AND NOW 8,700 MB,how come its possible ?? , i was sure that i didnt downloaded because i m getting 17 kbps download speed from 2 days.

so how 3000MB came to 8,700 MB ????


i got the doubt about this data loss 3-4 months. but i didn,t complained because i thought that i may used . but now its clear that its technical problem .

i hope you understand my problem

You have to file a POLICE complaint for any stolen items!!
Joke apart unable to understand your post.

Mention mode/router/model. number and whether using WIFI

Your present plan: continue to use BB900 ?

Currently i was in BB 900 plan i.e i should get 4 MBPS

Check your speed here.
My Broadband Speed - Broadband Speed Tester
Insert the link using the Yellow Icon on top



Para two:
or check this link to post attachments etc.
POST
Usage page screen shot for concerned period.

For forum use
http://www.indiabroadband.net/comput...tml#post315289 (Monitor Screen Shot)

Mention modem's model and make.

1. Do you use WiFi ? Secure it with WPA2 encryption and set MAC filter.

2. To avoid confusion in future, install a bandwidth meter. Try one from Networx.

3. Did you check your usage details ? How is the data loss listed ? Download or upload ? Use a good firewall and antivirus.

4. This may help

http://www.indiabroadband.net/bsnl-b...ly-2-mbps.html (4 Mbps connection, but getting only 2 Mbps)

http://www.indiabroadband.net/broadb...-new-post.html

My modem is DNA-A211-I,

my plan BB 900( i.e i should get 4 MBPS speed upto 8 GB)


see the attachment, i didn't logged at that time but how the uploading and downloading done?????????????

i was sure that no one connected through my PC at that time ,but how the data transaction done????? and i don't have any Wi-fi accessories and i didn't even turned on modem at that time,this attachment is just a sample but i lost around 5GB in the same way.

Complain to the SDE of your exchange. If you are sure you modem was OFF during that time, it can be easily found. The MAC ID will be different. Take necessary screen shots and show them to SDE.

srujan21
Some one using your BB from your Telephone line but not from the other side because of the Vlan Id is same and your account is port binded.
Don't be afraid your chargeable units all are zero so no over bill.

@srujan21
vide Post No 6, go to your usage portal and change your
Password for connecting to Internet.

Someone , if aware of your userid and PW could tap your telephone line, and use BB without your knowledge,
and make Phone calls also.

Are you living in a Flat complex ?

Above possibility most unlikely. Anyway take preventive steps.

Other thing can be possible
if your account is hack then the hacker knows the credential of your BB and I am sure he is very smart and have good knowledge upon ethical networking to find out your Vlan Id. Vlan Id has range between 0000 - 4093. I can alter this range and use of mine set of Vlan Id instated of original value. Need a switch to change or alter this value.

hi Indranil, How are you ? Seeing you after a long time

@ OP

If you are using PPPoE mode, change the ID and password of modem (usually both are admin). If in bridge mode, use a good firewall.

Also use a good bandwidth meter like Networx or Shaplus too keep an eye on your local usage. By this way, you an easily prove your side.

Originally Posted by meetdilip

hi Indranil, How are you ? Seeing you after a long time

Hii meetdilip
Current I am busy with my own Business part. Support Networking and other kind of security to the office and MNC company, Currently limited to my state only WestBengal. Thats why not possible to surf internet so much But not forget the indiabroadband forum
I come here when possible and see if any kind of help I can offer to its forum board member

Great ! Wish you all success

^^^ Thanks meetdilip

I forget something, that's why I need help.

selfcare is it that link of the selfcare portal
http://selfcare.ndc.bsnl.co.in/irj/portal

and anyone of the BB user of India ( obviously 117 network ) can log in to this selfcare site or this is limited to only some state of India.

There are 4 selfcare portals

CRM , ndc, wdc,edc for South, North, West and East respectively. You can open them from anywhere but you need to be of a particular circle (for which the portal functions) for your registration to be accepted.

@Indranil
Only yesterday , i quoted your thread for c2110 PF !
Welcome to the forum.
Selfcare portals are now 4 .
For East including Paschim Bangla CRM
For North ndc
For west wdc
and for south sdc.
for Chennai data.bsnl.in continues.
I have no info for Kolkata BB users with ip 117.xx.xx.xx
could be same edc web site.
IE browser recommended.

@meetdilip:
sdc site is active now. check up if required.
Can you share details with the member who made an addon for FF
( like Datafox) for netconnect usage check ?

Thanks meetdilip and essbebe for the reply
I don't know what is the link of Kolkata selfcare portals is, but I can open selfcare portal of other's state. What User ID and password should I use or do I need to Register in selfcare site. Or I need to be a particular circle for which my registration to be accepted as mention by meetdilip.

I feel I am completely Noob about the BSNL now

Sending a PM. It seems your inbox is full. Please clean it and ping me

Originally Posted by essbebe

@meetdilip:
sdc site is active now. check up if required.
Can you share details with the member who made an addon for FF
( like Datafox) for netconnect usage check ?

Thanks essbebe. I am using data.bsnl.in.

Originally Posted by essbebe

Can you share details with the member who made an addon for FF
( like Datafox) for netconnect usage check ?

Sorry, didn't get you.

If anything in my power, happy to help.

thank Q guys ,finally my speed problem is solved

Originally Posted by meetdilip

@ OP



Also use a good bandwidth meter like Networx or Shaplus too keep an eye on your local usage. By this way, you an easily prove your side.

this idea is really helpful as i dont know about there applications thank Q

Always Welcome

why don't you complaint about your data stolen?take action.