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BSNL MODEM INET LED GOES OFF 7 to 8 TIMES A DAY ( i have PPPoE)

  1. #1
    Junior Member
    Join Date
    Jul 2011
    Posts
    3

    Default BSNL MODEM INET LED GOES OFF 7 to 8 TIMES A DAY ( i have PPPoE)

    Hello Friends,

    I have a BSNL UL1350 plan and i'm using BSNL provided ADSL2 modem (ITI DNA-A211-I)

    for some days, i'm observing that atleast 7 to 8 times in a day, the "INET" LED goes off ,and until it comes back, i can't browse or my VPN says "resetting connection".

    do you think that it could happen because of the modem get's too heated or any other modem issue ? since BSNL modem in general has average bad reputation.

    i called BSNL, and they told me to change my WAN setting from PPPoE to Bridging, so that i have to give password every time it gets disconnected and i should get some error message when it doesn't work and they can debug the issue.

    however, i have enabled "Enable PPP Debug mode" option as i was not able to configure the bridging properly, all bridging service is disabled and i only have one PPPoE service enabled with AUTO authentication.

    1. if any of you have faced similar issue and know a solution to it already, please advice
    2. please let me know how to i enable Bridging service and not PPPoE

    Regards-

  2. #2
    LEARNER
    Join Date
    Aug 2007
    Posts
    15,263

    Default

    Access modem menu pages.
    Advanced options
    select WAN link 0_35 EDIT
    Next

    Uncheck Box PPPoE
    select "Bridged"
    APPLY SAVE
    Go to management
    SAVE REBOOT wait for two minutes.

    Check Device Info Statistics ADSL data.
    report SNR ATTN data for D/L and U/L
    Also Mod mode shown on top. .
    ref: see link wa 3002_g4 quick reference .
    Feedback.

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