Thread: Bsnl net disconnection

hey guys..i have a problem here

i use T2-B-Gawv1.4U10Y-BI modem. Plan UL 1350..
From 1st week of aug, the internet led in the modem goes off every 5 - 10 mins and I experience disconnections. I took the modem to a nearby exchange n bsnl people came home and checked the phone line . everything is perfect
But internet led goes off dsl flickers still...
ANY HELP WOULD BE APPRECIATED

This may help

http://www.indiabroadband.net/broadb...ubleshoot.html (Frequent Disconnection : Steps to troubleshoot)

i checked it..

my SNR has 34.5 dB and LINE ATTENTUATION has 18.5 dB

and splitter connection is normal

1. Tried GDMT ?

2. Check using another modem and confirm.

3. If still in trouble, complain here

http://mis.bsnl.co.in/pgs/internet/pgwebregn.asp

4. Try talking to the SDE of your exchange.

5. If nothing works, write to Nodal officer and / or Appellate authority. ID, address and phone no. on the backside of your bill. Call them and seek help.

Originally Posted by meetdilip

1. Tried GDMT ?

.

im a bit naive..can u tel me what is gdmt and how can i try it please?

Log into the modem, browse through the pages, you will find (mostly in DSL settings) and option to check and uncheck a box near to GDMT. Give it a try.

im using the primary dns the bsnl gave me...is it advisable to change to open dns can this solve this problem?

Originally Posted by AJDude1991

im using the primary dns the bsnl gave me...is it advisable to change to open dns can this solve this problem?

No problem in trying. But disconnection is not normally a DNS issue. Located GDMT option in modem ?

no mate ...couldnt that the page where can i change it

Post the screen shot of your modem menu. Will try to locate. I use a different modem and I can see it under DSL settings. I am sure Teracom too has it. Make sure you browse through all pages. It is a bit tedious but I have seen people get considerable improvement after that. Also saves tedious effort to deal with the customer care. If you cannot find, request someone from exchange to come to your home and make them do it.

Also disable ADSL/ ADSL2+ and check (in the same page).

T2-B-Gawv1.4U10Y-BI
Check my signature link Teracom for various links/screen shots.
Need SNR/ATTN d/l U/L data.

wireless settings:
India Broadband Forum

Mod mode select page;
http://www.indiabroadband.net/attach...1&d=1314411658

my SNR has 34.5 dB and LINE ATTENTUATION has 18.5 dB

Did you uncheck the adsl2+ etc ? ( bottom three boxes uncheck )

See Post No 4 .