Thread: Wifi connection drop

Hi I am using my wifi modem fr more than 5 years. In all these years it has provided a good service. But from past few months it started causing problems.
Detail are -

Setup :
Modem - Huawei Quidway WA1003a wifi
Ports - 1 USB, 1 ethernet, 1 wifi adapter
Connection Setup - PPPOE

Issue :
Unable to browse internet using wifi, though i can open bsnl sites & if a file download is already started at that time, then it still works. Please note at this time only 1 device is connected.

Possible Cause which I found is that unable to set DNS manually in the modem. While using Ethernet I can define the DNS manually in my system, thus it works fine. But in wifi I guess it take the default DNS.
Though in computers wireless adapter also I can manually set DNS but as I go around I don't want to change my dns settings every time. It's kinda frustrating.

Any suggestions???

Recheck settings with this link.
DNS can be auto select.
Enter in Network setting page LAN WLAN.

http://www.mp.bsnl.co.in/bb/wa1003a/wa1003a.htm

yup all the settings are already setup as suggested in that link.
Also, din't found any page / settings to select DNS.
I have attached some screen shots.

Is ethernet connection working fine ? Connect your laptop to ethernet and report the status.

What happens when you try WiFi when ethernet is connected to desktop ?

1. Go to modem menu, set the settings to factory defaults, use the link given above and try reconfigure it.

2. Ping Google and www.indiabroadband.net and post the results.

3. Try a hard reset. You will find a small hole (vent like) at the bottom of the modem. Use a ball point pen refill and press hold the reset switch (inside the hole) for say 30 seconds when the modem is ON.

4. Try an ipconfig/all for your laptop and see which DNS it is using. Hope you changed the DNS in WiFi adapter settings of laptop and not the LAN adapter settings.

5. Check your laptop on some other WiFi and verify that it is working fine.

6. If nothing works, (since modem is too old) you may need to get a new modem.

7. You can also complain here and wait for the BSNL personnel to attend the issue

http://mis.bsnl.co.in/pgs/internet/pgwebregn.asp

I have attached some screen shots.

What should I learn/order/understand from the menu items available in the screen shots posted by you ???
Have you given any worthwhile data feedback?

Did you try the Flash mode ?

Originally Posted by meetdilip

Is ethernet connection working fine ? Connect your laptop to ethernet and report the status. ethernet works fine

What happens when you try WiFi when ethernet is connected to desktop ? wifi & ethernet does works simultaneously, but some times the issue mentioned in 1st post occurs, while ethernet works fine

1. Go to modem menu, set the settings to factory defaults, use the link given above and try reconfigure it. done lots of times

2. Ping Google and www.indiabroadband.net and post the results. will do it when i reach my home, in morning

3. Try a hard reset. You will find a small hole (vent like) at the bottom of the modem. Use a ball point pen refill and press hold the reset switch (inside the hole) for say 30 seconds when the modem is ON. done lots of time in these 5 years

4. Try an ipconfig/all for your laptop and see which DNS it is using. Hope you changed the DNS in WiFi adapter settings of laptop and not the LAN adapter settings. will post it in morning , as i said earlier that i don't wanna change again n again my dns settings in wifi adapter, as i got to different places where i connect different wifi connections (not bsnl's)

5. Check your laptop on some other WiFi and verify that it is working fine. it does works fine, using it in my office without any issue, used it in many hotels, it works fine there too, its not a laptop issue, as my phone faces the same issue

6. If nothing works, (since modem is too old) you may need to get a new modem. it did struck in my mind

7. You can also complain here and wait for the BSNL personnel to attend the issue useless , making them understand about my issue will take hours , happened with me in many cases , not going to waste my time on this. they provide good service, but if you gonna talk about any issue. then only god can save you

http://mis.bsnl.co.in/pgs/internet/pgwebregn.asp

@dilip please see above

@essbebe - just showing you that there is no relevant option which you asked for

will post it in morning , as i said earlier that i don't wanna change again n again my dns settings in wifi adapter, as i got to different places where i connect different wifi connections (not bsnl's)

You need not change your DNS settings of WiFi adapter just because you are connecting to a different ISP. Most ISPs allow using a third party DNS like Open DNS or Google DNS.

Ping Google and www.indiabroadband.net and post the results. will do it when i reach my home, in morning

Ok

Originally Posted by meetdilip

You need not change your DNS settings of WiFi adapter just because you are connecting to a different ISP. Most of the allow using a third party DNS like Open DNS or Google DNS.

hmm will give it a try

I didn't read the thread entirely, I'm sorry, but...

Originally Posted by saugatdb

Any suggestions???

If you are willing to spend around 5K, I'd suggest to go for a new modem. Nowadays, it is easier to hack a modem than hacking a Windows/Linux/Mac OS, mainly because the modem makers do not update their firmware as frequently as their desktop counterpart.

@pothi
yea i was thinking of that. But I think I can get a good modem for less than 5k too i guess.

@dilip
ping reports given below -

Pinging google.com [74.125.236.49] with 32 bytes of data:
Reply from 74.125.236.49: bytes=32 time=70ms TTL=55
Reply from 74.125.236.49: bytes=32 time=70ms TTL=55
Reply from 74.125.236.49: bytes=32 time=71ms TTL=55
Reply from 74.125.236.49: bytes=32 time=72ms TTL=55

Ping statistics for 74.125.236.49:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 70ms, Maximum = 72ms, Average = 70ms

Pinging www.indiabroadband.net [96.30.37.142] with 32 bytes of data:
Reply from 96.30.37.142: bytes=32 time=442ms TTL=55
Reply from 96.30.37.142: bytes=32 time=667ms TTL=55
Reply from 96.30.37.142: bytes=32 time=485ms TTL=55
Reply from 96.30.37.142: bytes=32 time=303ms TTL=55

Ping statistics for 96.30.37.142:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 303ms, Maximum = 667ms, Average = 474ms

luckily this time it works fine. Also, found that it's taking up the modem ip as DNS. Changed DNS to the following ones -
218.248.240.181
218.248.255.161

works fine in my home. need to test it in my office.

You can check which DNS has been selected here.
STATUS System Log
System Log of WA1003A ( Go to Status->System log)

DSL in Sync
DSL Carrier is up
pppd 2.4.1 started by root, uid 0
Got connection: 8922
Saved Session ID: 0
Connecting PPPoE socket: 00:e0:fc:39:92:46 8922 nas0 0x1000d378
Default Asymmetric MTU for ppp0 1500
Connect: ppp0 {--} nas0 ( Connect will fail
ppp0
WAN IP address 59.92.163.229
WAN gateway 59.92.160.1
primary DNS address 218.248.255.145
secondary DNS address 61.1.96.69
PPPoE Connect with IP Address 59.92.163.229
PPPoE Connection Successfully Established
PPPoE Connect with Gateway IP Address: 59.92.160.1

Recheck settings with this link.
DNS can be auto select.
Enter in Network setting page LAN WLAN.

I had posted you the link for screen shots. you could have mentioned that in the menu pages there is no DNS selection. Searched in google/and other forums, and there is no proper answer.
Instead you could have posted the STATUS page. screen shot.
Hope i will remember this next time someone else raises same query/problem.This thread will be referred.

In above system log entries , DNS has been selected from TCP/IP page
possibly. If you select obtain DNS address automatically,modem will get tthe DNS internally, i presume.
Check with ipconfig /all

Check Ipconfig /all in both conditions.

In network settings page in Both LAN and WLAN try above.
update:
Checked. DNS servers in ipconfig /all will show 192.168.1.1 if auto dns is selected.

DNS both New Delhi BSNL.
218.248.240.181
218.248.255.161

@saugatdb rep ++26 for new info

p146/p13071

Originally Posted by saugatdb

@pothi
yea i was thinking of that. But I think I can get a good modem for less than 5k too i guess.

True, it is possible to get a good modem for less than 5000 too. That figure just came off top of my head.

@essbebe
Thanks for the info

WAN IP address 59.93.194.144

WAN gateway 59.93.192.1

primary DNS address 218.248.241.5

secondary DNS address 218.248.240.79

PPPoE Connect with IP Address 59.93.194.144

PPPoE Connection Successfully Established

PPPoE Connect with Gateway IP Address: 59.93.192.1

I selected those DNS through some dns suggestion tool of bsnl. don't remember where I found that. I use those dns for my desktop from a long time.

edit - i guess i used this at that time

218.248.241.5
Also NIB DELHI !!!
218.248.240.79

http://www.ip2location.com/free.asp

some one else was connectiong to Belgium and U.S DNS !

i believe that's what happens with bsnl.
what you suggest??? google dns??

Let us see whether the system Computer can be tweaked.

(1)Download Ccleaner from FileHippo.com - Download Free Software
( not the latest not installing for me ) and use it.
Clears all cache/temporary files / registry entries / old System restore points etc and saves Hard disk space.
(defragmentation will take hours !!!)

Check speed now here ( as a test site )
http://mybroadbandspeed.co.uk

(2)Download tcp/ip optimizer from SpeedGuide.net :: The Broadband Guide
Recheck speed.

(3)
Use other browsers: Firefox or Operal or Google Chrome.
i find IE9 also equally fast.
(4)
delete all unneeded resident applications from Startup menu.
( Ccleaner has this menu item also )

give feedback.

.

Recently installed CC Cleaner & Defraggler. works like a charm.
Even I otherwise I dont save passwords,"delete all on Exit" in all browsers,save 1 day history only.CCCleaner does all at once.