Thread: BSNL Windows 7 Yellow triangle DSL Steady D link - URGENT HELP NEEDED

Hi,

I am a new user of india broadband. I am with BSNL for more than 3 years.
I have recently upgraded my desktop system to i3 and now have windows 7.
I bought a DLink ADSL Wifi router but i use it with the ethernet cable only.

I had to replace my motherboard & processor last week after which this issue started.

All lights viz Power, LAN & DSL are steady on my router but i get a yellow triangle for network and says no internet access.

Windows 7 troubleshooter says issue with DNS. I made few changes like manually putting the DNS address 208.67.220.220 & 208.67.222.222 in the router page DNS section & few others like ticking bridge

I have resetted the router and also clicked on reset to factory settings on router page... but still get the same error.
I feel i have tried whatever i knew and now need the help from you experts.. I am now lost and feeling sad

i dont know about pinging & all.

Hoping for the best.

Sanmukh.

(a) mention how you connect to Internet now.
(b) mention the modem/model/make /number you use
(c) give the same details of the DLink ADSL Wifi router.

In your computer:

When connected to internet
START RUN type cmd OK
New window
typeipconfig /all

Copy/Paste all in Note pad. ( tunnel data etc )SAVE.
copy paste ONLY LAN details here.

the Icon near the Loudspeaker shows you are connected in LAN mode.( see picture below )

Thanks for the quick reply.
This is the first time i am using the forum and i am glad to have someone assisting. I no longer feel lone & lost.

Now I am using internet at Work.

Model Name : DLink 2750u ADSL+2 Modem router

The similar icon but with a yellow triangle on it - when clicked says no Network2 (no internet access)

I would be able to give those ping details once i reach back home in the evening.

Please see this link for screen shots. (wifi model and without wifi)
if possible you can take print outs to refer.
http://*******************/index.php?topic=4323.0
See left menu options . similar ??

This model is similar toWA3002_g4 group.
My signature post wa3002_g4 quick guide
contains links with screen shots.
Bsnl MP site has a Power point presentation.
For step by step instructions:
http://www.calcutta.bsnl.co.in/dataoneinstall/mu04.html
Hope to get positive feed back this evening.

I am sure i am asking too much but the tech forum site is blocked here at my office.

i tried putting the url in google and viewing it in cached mode but then the images are not displayed.

would you be able send those details in an email. I can print it out then.

Thanks once again and sorry for the trouble

screenshots:
*******************/index.php?topic=4323.0

Many links with screenshots etc.

tinyurl.com/essbebe-wa3002-g4-compilation

step by step instructions:

calcutta.bsnl.co.in/dataoneinstall/mu04.html

copy/paste above in your address bar.
try the tinyurl link to
get details of all other links.
will this do ?
delete your email address to avoid spam. Also forum rules. You can use PM
(private message ) Click USERCP icon above.

Check the screen shot


(not allowing the links to other website till I make 15 post)

If status under 0/35 is "ppp down",then it is the problem in exchange(they need to clear the connection with ur port).call them they will rectify it.

if status is "up" then something iswrong with ur adsl setting... try entering the username and password again(I guess u know how to setup adsl setting).

or else try installing the network drivers again from ur mother board cd.

or else call the technician guy he will guide u.

Thanks. Deleted the mail. have gathered enough info to help me tonight Thank you once again.

Hope the above info helped. If you are still facing the problem,

Are you able to connect through WiFi ? or any other laptop using the ethernet cable ?

1. Go to Network and sharing center, post the screen shot (when you can manage). At the top of the page you can see the network connection map. Try troubleshooting after clicking the " X " symbol which shows a break in connection.

2. Also mention the error you are getting. Which mode are you using ? PPPoE or bridge ? If bridge, delete the dialer, make a new one and try.

3. Try reinstalling drivers for your network card. Make sure that your network card is compatible with you new motherboard. If not, you may need to replace the network card.

Last but not the least, www.******************* is my site. It will be nice if you can request your network admin to unblock the same as it is just like this site which is meant for tech discussions. Thanks

The problem is still not solved.
I spoke to Dlink technical support today.
Sagar, as you correctly mentioned when i go to diagnostics on my router page it says PPP down. I spoke to BSNL guys today and they confirmed that they have reset my connection.


I hope when i go back home this evening it should be working.

Dilip - i dont get wifi access as well to my phone. Forum sites are blocked here but i m surprized to find this site is not listed or may be someone from IT need this site

Thank you everyone for your contribution. Will let you know if its resolved.

Since WiFi is also not working, it is either a modem issue or BSNL issue.

If you do not get a result, complain here (known for better response)

http://mis.bsnl.co.in/pgs/internet/pgwebregn.asp

Hi,

The issue is resolved. Thank you everyone for all the help.

I have gained enough knowledge as a result of this and i am confident that i should be able to deal with such issues in future.

Thanks once again.

Sanmukh

@sanmukh
Congratulations.
Typical"desi" attitude. Solve your problem and disappear !

The issue is resolved.
Thank you everyone for all the help.

You should give feedback
Post HOW the problem was solved, to help other users/guests/members/ who may access this thread in future.
or
simply say Dlink solved it for you !!!!

Thanks essbee for feedback.

I wanted to share but i cant determine what solved the problem.
1) Dlink told me only the steps to configure it manually which i have already done couple of times but I have done that again.

2) BSNL did reset the BB from their end.

3) I also found that i was putting wrong username... i was putting "/" instead of "_"

When my PPP server connection showed PAAS but then following three tests viz Authentication with ISP, Pinging primary DNS & IP was showing FAIL. D link guy asked me to check that with BSNL. He confirmed that once authentication succeeds the other two tests should also PAAS.

I changed the username manually. and restarted the router & PC. And it worked.

I also got to know from my friends that BSNL bb was not working for couple of connections in my area.

Thanks for your feedback.
Many users old as well as new, do not bother to
post the feedback, and some claim "miracle ' cure!
just visit this Forum, post the problem get one or two responses,
and then claim the problem is solved automatically!
( like visits to Dargha/ temples/ saints place etc !!!).

I thought, you will respond in a positive manner, and again many thanks.

Please do not hesitate to visit this forum in future also..
Members will try to help you out to the best of their ability/knowledge. Your experience/comments on Broadband matters and other subjects also welcome.
.
(

I have used forums before and might have used this one as well. I always get the benefit from old threads.

This was the first time i started a thread & discussed my problem.

I must say that i found it really helpful. Especially for the support.

Its a nice feeling that if i cannot solve it personally coz of my limited knowledge, i have a group of expert who can help me.

I will definitely use it in future and recommend it to my friends.

You all rock.
Thanks.

Hi
I am facing problem of yellow triangle on BSNL_AP wireless icon in my windows 7 laptop. When I connect with cable to internet with Wi FI off from laptop under BSNL it was not there. Please help for the same.

Regards,

Avinash

Not able to access Internet with Wifi and LAN even in mobile also
There are errors
In laptop/PC "DNS server not responding "
in Mobile using Wi-fi Please check network settings
Please help me i am facing this problem form last 10 days and having loss everyday as i am a web developer
Please please please help me