Thread: Bsnl broadband

Sir,

I am a broadband customer for the last three years. BB is extremely necessary for my profession. But due to frequent link failure i am suffering a lot. I have lodged several complaints. But till date my problem has not been solved. There is inconsistent link for many days. But the officer concerned is not responding. my recent complaint No11107744362 on 18.10.2011

Kindly see that the problem is solved.

Ph No. 0663-2430488
University Campus Burla

Contact No during 09.00am to 05.00pm 8763327378

This forum and its members have NO connection with any ISP, and try to solve members' broadband problems..

Please delete your personal details/phone numbers.


Your complaint: you may please post in this web site. briefly.
http://mis.bsnl.co.in/pgs/internet/pgwebregn.asp

Para two:
Mention the model/make/number . Your Tariff plan.
See links given below. and see whether your modem is listed.

Check the ADSL data showing SNR and ATTN data and post it here.
Example: Home 750 U/L Plan 512 Kbps speed. Beetel 110BXI

Downstream Upstream
SNR Margin (dB): 32.8 24.0
Attenuation (dB): 15.0 9.5
Output Power (dBm): 9.8 17.2
Attainable Rate (Kbps): 12096 1280
Rate (Kbps): 2048 512

If possible give same data in the complaint above. SNR/ATTN only.

Members will try to suggest remedial measures to solve your problem.

This may help

http://www.indiabroadband.net/broadb...ubleshoot.html (Frequent Disconnection : Steps to troubleshoot)

Sir,

I am a broadband customer for the last three years. BB is extremely necessary for my profession. But due to frequent link failure i am suffering a lot. I have lodged several complaints. But till date my problem has not been solved. There is inconsistent link for many days.

@Mark40,

Check the link in my previous post. I have detailed the steps in it.

mark40 seems to be some form of a spam bot. Checkout http://www.indiabroadband.net/window...tml#post344847 (Fusion chip Laptop new ASUS X53U-SX013D -Win7 installtion problem) He has copy-pasted the first post of the thread, just like he has done over here.

lol, with all our anti spam mods and all. Spammers are getting advanced these days