Thread: How to check the lead status at udaan.bsnl.co.in

Today i.e. 03 nov I requested for plan change at udaan.bsnl.co.in I was given a Lead ID: WBCAL03XXXXXXXXX. Currently I am using BBG Rural USOF Combo 250 and I have requested to change the plan to BB Home Rural USOF Combo UL 500. But when I try to check the status of the Lead ID I am getting a message like "NO Leads FOUND for your search criteria" .
What should I do?
And Yes They are also asking for "OB/AN NO." I want to know What is "OB/AN NO."?
I am really confused...

Check here - hxxp://udaan.bsnl.co.in/searchlead.php?atype=OP&&br=FGHJKGFDRFF

You need to enter only any one of those things, just enter your lead ID and nothing else and click submit. Make sure you enter your lead ID correctly.

Thanks It works...
But One more Question- How Much time does it take to change the plan??

They changed mine within 24 hours.
If you are registered on Selfcare Portal keep checking there..

Yes I am registered on Selfcare Portal.

Anyway Thanks very much for the help.

Now All I have to do is to wait & watch...

Originally Posted by onlyme

But One more Question- How Much time does it take to change the plan??

It depends on the punctuality of the person in commercial section.It takes a minimum of 15 minutes to change a plan, it can even take days if the person involved is not punctual.