Thread: Plan Change

Hi everyone.. I changed my broadband plan from ULD700 to ULD1350 through the Chennai Telephones customer care website .

1.Whether this plan change will come into effect next month automatically or do i hav to visit the SDE of my exchange for the plan to change?

2.Do i need to pay the deposit before next month(December) or it will be included in this month's(November) bill?

Thanks in advance.

I changed my broadband plan from ULD700 to ULD1350 through the Chennai Telephones customer care website .

1.Whether this plan change will come into effect next month automatically or do i hav to visit the SDE of my exchange for the plan to change?

Mostly in 2 days and if lucky in 24 hours. Have you applied through your account ? If no, you may need to verify that request is genuine. Mostly they will confirm this through telephone, no need to visit the exchange.

2.Do i need to pay the deposit before next month(December) or it will be included in this month's(November) bill?

You need to pay in next bill or to be precise, the first bill after plan change.

Chennai Telephones customer care website

.

Please mention the website link.
post deleting http: //

I can use billchn.bsnl.co.in and data.bsnl.in ( Chennai users)

@dilip i dont hav a account. i changd using this website

http : / / billchn . bsnl . co . in / ciprequest . jsp

they gave me a registratrion number

@Prab489
Thanks for the information. Never tried the options so far !
Also corrected my Address as it appears on Bill.

check your USERCP rep+26

2. As Chennai circle user ;
You should get a 14 digit UsageportalID PW default Password
from Broadband section of your Exchange.
and log in data.bsnl.in Example abc12315112010 @ bsnl.in
The last eight numerals the date you got the BB connection.

3.
Also an email id example abcd_4567 @ bsnl.in PW default password
the last 4 digits of your phone number.

In that case, either wait for their call or give a ring to the broadband section and use the reg. no as reference.