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Thread: Unsolved problem since 6 months

  1. #1
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    Default Unsolved problem since 6 months

    I have been facing a weird problem since last 6 months on my bsnl broadband with 750UL plan.
    At times i get good speed between 60-70KBPS.
    However, the party does not last very long
    Suddenly my dsl link vanishes, and i have to wait until my dsl becomes stable again, which literally takes ages.
    Even though it comes back, the speed is not d same and is somewhat similar to below.
    Line Rate - Upstream (Kbps): 780
    Line Rate - Downstream (Kbps): 172
    (Downstream varies from 20 to 250 kbps )
    These events repeat everyday, and on a specific time.
    Usually after 9PM and now in daytime before noon.
    I tried contacting bsnl for this issue. But all they do, is check the link and quote " The line is completely fine , please contact broadband dept. now "
    And i get the same reply from Broadband dept too

    Please suggest me, what action i should take now.
    i am seriously frustated with this problem now.

  2. #2
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