India Broadband Forum
excess billing?????
This is a discussion on excess billing????? within the BSNL broadband forums, part of the Broadband Internet Service Providers category; hi last week i received b 12,000 bill for excess usage .... i m in home 500 plan. i used ...
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10-07-07, 09:17 AM
| #1 |
| Junior Member Join Date: Aug 2007
Posts: 2
Rep Power: 0  |  excess billing????? hi last week i received b 12,000 bill for excess usage .... i m in home 500 plan. i used to do browse mostly in 2 am to 8 am only(free hrs).. even though i used like this .. i charged for a big amount>>>> any one guide me plsss...... what step can i take further.. but in my point of view its mostly due to technical billing fault..... |
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10-12-07, 10:40 PM
| #2 |
| Bronze Member  Join Date: Sep 2007
Posts: 171
Rep Power: 3 | i hv seen tat loadz of ppl r complainin abt da inefficiency of bsnl to record there data usage [ nite unlimited ] just assume tat u "CONNECTED" ur net at 1.45am n "DISCONNECTED" at 2.15 am .. nd downloaded arnd 4gbs than dese dumb asses will charge u around 315 mb .. and there calculation goes like this 390 min - 4096 mb so 30 min [1.45am to 2.00am and 8.00-8.15am] - 315mb tats wat i hv experienced u got to adjust ur clock according to the bsnl server and than make sure you connect at 2.05am and disconnect by 7.55am so nxt time u plan 4 massive downloads, than better adjust ur watch acc to bsnl |
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10-13-07, 09:33 AM
| #3 |
| Junior Member Join Date: Oct 2007
Posts: 3
Rep Power: 0 | hi Balaji... as urs is a 256kbps connection, cud u tell me wht r the minimum and maximum speeds you would get?? I hav an Airtel Broadband connection of 256kbps right now... I get a max of 32 kbps... And also when BSNL says '256kbps upto 2mbps'.. wht does tht mean?? Could you reply soon please.. |
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10-13-07, 12:57 PM
| #4 | |
| Bronze Member Join Date: Sep 2007
Posts: 171
Rep Power: 3 | Quote:
1byte=8bits 32kBps means 32*8=256 kbps tats ur max speed the same thing applies to 2Mbps in bsnl i.e. they offer a max dl speed of 256 kBps P.S. B - bytes || b - bits | |
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10-20-07, 02:22 PM
| #5 |
| Junior Member Join Date: Oct 2007
Posts: 15
Rep Power: 3 | ya if you mentioned your surfing time right it is due to technical fault on their part.approach them.but most probably they will say that you have used that much.one good solution will be just to approach some consumer orgs like pahredar or someting .this process is advised only after you have tried and failed to convince them |
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10-22-07, 10:25 AM
| #6 |
| Bronze Member Join Date: Aug 2006
Posts: 291
Rep Power: 4 | @ Balaji , if you still need help regarding excessive billing then please send me your complete data usage records , scan copy of your bill . mail me : help4broadband at yahoo dot com |
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10-22-07, 09:35 PM
| #7 |
| Junior Member Join Date: Oct 2007
Posts: 25
Rep Power: 3 | fault its mostly done in bsnl as they need some or other way to cheat the users u can register a complaint abt it in the nearest exchange u may get the refund |
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10-24-07, 12:01 AM
| #8 | |
| Bronze Member Join Date: Sep 2007
Posts: 171
Rep Power: 3 |  Quote:
stop dreamin .. refund frm bsnl  and i dont think they can CHEAT neone  | |
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| billing, excess |
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