Thread: Bsnl broadband over charge

I got my new broadband one month ago i choosed bbg fn combo 600 plan and since my father is retired teacher there is 20 percent concession.But when i checked my bill in selfcare.sdc.bsnl.co.in i was shocked that my bill was 1572rs i am unable to beleive that since i used less than 3gb please anyone help me on this....this is my first month bill

Retired employees 20 % discount given from following month.
( Apply in DEC effective from JAN 1st
.May apply for new connection also )
Security deposit One months BB charges rs 600/= )
BB installation charges Rs 250/=
Dec BB usage full month or part month Rs 600/= ( date BB given ???)
Telephone rental Rs ???
Modem rent ??? Taxes ??
U/L plan how much you download immaterial.
Summary will always show 0 KB.
Assuming Telephone connection was old. If not you should have paid some Advance. ( InstallationRs 250/= security deposit Rs 500/= will be charged )
security deposit/s may be deducted in 3 equal instalments.

i already paid security deposit of rs 1100 for both broadband and landline and it is my own modem then how it is charged like this is it possible to ask for broadband usage and since my plan bbg fn combo 600 there is 250 units free.no of call details....

You workout the Bill for December 2011 for total bill Rs 2672/=. with guide lines given. ( No TAX on security deposits )
I had tried to give method of calculating charges.
Did you mention you are having own modem /
Did you mention you paid an advance /?
Did you mention Credit is given in the bill ?
Date of Telephone connection if new ?
Date broadband service given ?
Did I mention about any telephone calls being charged ?

Basic question was about 20% concession.

I think you should opt for 750 Unlimited plan....

Opting for unlimited plan makes sense so that you don't need to worry about usage and billing. Go for UL750 its a good plan.

The 250 free calls come into effect only after internet has been activated. If you made any calls before, they will be counted in your bill. In my case they had added the security deposit in the first bill even though I had already paid it. They corrected it later after I showed them the receipt. Also have you already applied for the 20% discount?
Check the bill where you have been charged more. If its the installation charges which you have already paid, you can get a revised bill. If its the usage charges you may have to pay the extra bill..