Thread: My UTstarcom WA3002G4 Modem Keeps on rebooting while my wifi is enabled

My utstarcom WA3002G4 modem of 2 years keeps on rebooting when i enabled my wifi and when i disabled it and use my lan the modem doesn't reboot everything works fine ..

1) Check the IP address of your cable modem - probably 192.168.1.1 (and is the address you access its config menu on)

2) Check that DHCP is turned on in the cable modem, and set the DHCP address pool to 192.168.1.10 to 192.168.1.255

3) In the WiFi modem check the IP address - it may also be 192.168.1.1, which is a recipe for trouble - change it to something between 192.168.1.2 and 192.168.1.9 - to make my life easier I normally give my routers sequential addresses, so in my case the cable router is 192.168.1.1 and my WiFi router is 192.168.1.2. This will resolve address conflict between the two routers.

4) Ensure that DHCP in the WiFi router is turned OFF - this will make the WiFi router pass any DHCP requests it gets back to the cable router rather than serving them itself, ie., there must only be one device in your network that is issuing IP addresses and that way there will be no conflicts.

5) If you have any devices such as network connected printer(s) or NAS devices that require a fixed IP address, you can handle this one of two ways - if your cable router has an option for reserving IP address allocations, add the MAC address and desired IP address of the device to the reserved/fixed/static address table (the address must be within the range of the DHCP pool specified in step 2). This will ensure that the specified IP address is only ever allocated to the intended device and is the more elegant and easiest to implement/maintain solution. If, on the other hand, your cable router doesn't have this feature then you will need to manually set static IP information in each device ie., IP address, gateway address, possibly DNS addresses and mask - if you have to go this way than use an IP address outside the DHCP pool (otherwise the address can also be allocated to another device dynamically, resulting in a conflict) - in the example I've given you would use another address from the 192.168.1.1 to 192.168.1.9 range eg., 192.168.1.3.

In this example I've assumed 192.168.1.x as the default address space for your setup, but I'm sure you can work out the necessary changes to my examples if your setup is different. You can also alter the upper and lower boundaries of the DHCP pool if you want as well.

One thing I forgot to mention - mask values (where there's an option to set them) should be 255.255.255.0 or 255.255.0.0, either will work with what I've described.


Source:MikeS transformforums

Just check your wifi settings in the router.
Chennai Telephones- Changing password in DataOne Pre-configured modem
(1)Probability the wireless card in the router had gone faulty.
Wireless Driver Version: 3.131.35.6.cpe2.0a.sd-e1
A firmware upgrade can be tried.
Check in system log for any clue.
(2).
Presume your LAN mode works fine even when
Wireless ON button is enabled in router.
http://www.chennai.bsnl.co.in/BBS/WA...s/image024.jpg
(3)
How the WLAN LED functions ?
(4)
Does your laptop show the SSID when you switch to WIFI mode ?

the wifi is stable for few seconds and it starts reebooting for 6-7times and then it get stable and then it doesnt reboot.when i disabled my wifi and use lan there is no reboot it works fine and also another issue popped up after i reset mymodem ...i am getting authentication error while using the ppooe on router but when i use in bridge mode everything is fine and it connects to internet

please ignore the pppoe thing,i added extra 0 in user name hence it was showing authentication error but enabling my wifi is making my modem reboot crazily so quickly that i can't enter the modem homepage to disable it,until after 7-8 reboots it gets stable ,both mylan and dsl are not conflicting with wifi coz i just remvoed both the lan cable and dsl line yet the modem acts the same ,how can i upgrade my wireless driver in the modem this is my version

Board ID: 96338W2
Software Version: 3.12L.BSNL_01.A2pB023k.d20k_rc2
Bootloader (CFE) Version: 1.0.37-12.1
Wireless Driver Version: 4.170.16.0.cpe2.1sd1

Post as signature link latest speed test results.
Post screen shot of Statistics ADSL menu page.
and Advanced Wireless page ( with Internet disconnected )
Check the power button. . reduce it and try.
Power adapter problem also likely.

Wireless driver version appears latest
Confirm how many laptops in use ..
Presume your LAN mode works fine even when
Wireless ON button is enabled in router

if my wifi is enabled in the modem,the modem goes into reboot loop like 7to 8 times and it gets stable after 15 minutes of reboot loop nothing changes even if i reset the modem or do the power on/off,so i disabled my wifi and then connect through lan without any reboots,the modem is stable and i can connect to the internet easily,wifi is creating havoc and can't connect to the wifi network on laptop,if i connect it then it goes into reboot loop with wifi light blinking unstable way ,i am using 1 laptop

Line Rate - Upstream (Kbps): 509
Line Rate - Downstream (Kbps): 2047
LAN IPv4 Address: 192.168.1.1
MAC Address: 00-1b-da-47-ce-ad
Default Gateway: 117.192.240.1
Primary DNS Server: 218.248.255.139
Secondary DNS Server: 218.248.255.141

my wireless adsl page
ImageShack® - Online Photo and Video Hosting

my speed

ImageShack® - Online Photo and Video Hosting
Reduce the Power to say 40% and check.

2. Also you could test in PPPoE mode ( ID/PW stored in WAN settings page )
3. If QoS button enabled Uncheck it.
4. Do you have PortMapping menu?
5. Mention OS used.
If you post your IP may be i can check the settings. ( In LAN mode setting No wifi )
http://checkip.dyndns.com/

i am on pppoe thing all the time and QoS is by defualt disabled,i made it 40% and my modem is stable no reboot loops but it doesnt show up in my laptop,i see all other people wifi network except this,i reboot the modem yet it doesn't show up since i changed it to 40%
no i don't have port mapping,my ip is 117.192.236.228 and right now i am on lan as my wifi network is not there to connect internet

May be you are having a firewall. Unable to access.
Slowly increase to 50 % then 60 % 70 % etc
Check ssid in laptop.. ( Hope "Hide Access Point" button is not selected )
get the point where problem starts again.
Fault probably in your Power adapter.

it was not showing on 40% and it showed on 60% for a minute and disapperead and i changed to 80% and it showed up for a while in my wifi network on laptop i connected internet everthing was smooth until the wlan led started blinking non stop randomly (it used to happen previously)and the modem stopped responding and when i connected my lan it got into reboot loop and then it stopped showing in the wifi networks and when i changed to 100% its shows on the wifi network and connects but the modem goes into reboot loop mode like from start so i quickly acessed the modem page and disabled it ..are you sure it's power problem to the modem and i should change the adaptor ?

Uncheck button adsl2+ in Advanced options DSL. Bitswap enabled.
Uncheck tr_069 client in Management if enabled.
Recheck ADSL statistics with wifi mode. enabled.

(a)Fault could be internal in the wireless board
(b) Power adapter Power capacitor leaky.
(c) Except in Windows 7 OS LAN cable cannot be
kept connected to LAN ethernet port when switching to WIFI.

i have to go with A or B as when i lowered my transmit power the modem wasnt going into reboot loop and i m on windows 7 so C is not the problem ,i will try with a diff 12 v adaptor if it's same then i guess it's the A and i shud just use the modem without wifi,thanks for your help buddy ,i will let you know when i try it with different adaptor

will there b any effect on my speed... unchecking adsl2+ and tr_069.

@squidangel
Always check speed. Before and after making any changes in modem
settings.
My Broadband Speed - Broadband Speed Tester
This website can create a graph also for records.