Thread: Screwed up! somebody help!

hi,
plz someone help me..i got the brand new broadband conn (bsnl) last week..I had to wait 3 months to get the connection and when i got it, i was pretty happy..but there is a problem while using the net..I am using 900 Unlimited plan and i just need to switch on my pc and when windows is up, m connected to internet! the problem is the connection is breaking off in between..it's not able receive any data and it's for a few seconds and at that time your messages(chat) wont reach the other person..yor download rate (Ares/ uTorrent) drops to 0 KBps!! after a few seconds it starts receiving data..(from the connection indicator on the system tray, i can make out) this connection is breaking off in every 20-30 seconds and i am kinda mad! Does anyone had this problem before?? please help me out...thanks in advance!

Hi
Ask Your Local Telephone Exchange To Check/chnage The Line.
It Happens Some Times If Your Cable From Pole To Your Modem Has Some Joint.

Yeh joints could be an issue or in other case check if your splitters are working fine .. may be try taking them to one of your friends place and try it there and see if it works ok and if not just buy new filter.

Cable could be a problem. The tip of the connection on the cable may not be connecting properly. If BSNL broadband in your area is bad, that could be a possible reason too. I never used BSNL broadband myself. So can't tell for myself. I did try BSNL dial up for a while and boy it sucks or what?

Another factor could be the total distance to the telephone exchange which might be causing this trouble because further the exchange is from your place weaker the link will be.

By the way, the problem got solved somehow when i re-installed my windows. But stil If I use Ares, the same problem persists! or else it's fine..FTP transfer is jus fine and uTorrent also is working pretty good..it's strange that whenever I open Ares, the connection starts breaking off! any idea? plz help!

Its better to try something before you contact customer care
Check all the joints from the box outside your house
open the splitter and see if its OK
If your friend is having router check your connection through his router also
And then contact customer care if you can't fix it yourself.

thnx for the reply! but if there was some problem with the cable, i am not supposed to get connection. the problem is with Ares only..i tried uTorrent and its working pretty good..provided the download rate is slow..mine is 256 KBps conn and if i download some files thru FTP, it's downloading at 25-30 Kbps but with uTorrent & BitTorrent, i have never seen it catching up 20 KBps..even though there are 35 seeds! any idea??