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cannot configure tp-link router to bsnl modem

  1. #1
    Junior Member
    Join Date
    Apr 2012
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    Default cannot configure tp-link router to bsnl modem

    i have been using bsnl modem no.DNA-A201BE-I (M)..i am able to connect to internet with this modem on my PC. i recently bought a wireless router TP-LINK model no. TL-WR841N..I made the connections between router,modem and PC..
    but aftr connecting the router i STOP getting the internet connection on my PC..the "internet" light is "on" on my modem but the icon on the PC says "no internet access"..while configuring the router i get stuck at the last step where it gives the following error "check the WAN connection type and try again " and also "check your network connectivity and try again".. pls tell me what to do..i am able to access internet on PC when direct connection is made between modem and PC..But NO INTERNET ACCESS when i coneectthe wireless router..PLS HELP..

  2. #2
    Junior Member
    Join Date
    Jun 2012
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    1

    Default

    Hello Jyotika,

    Did you manage to solve your connection problem? I am facing the same error with the same TP link router with BSNL broadband.
    Please share your approach if this issue is solved. Thanks,\

    Srcbie

  3. #3
    Junior Member
    Join Date
    Apr 2012
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    Default

    hi yes..my prob got solved..call on the serviceline provided on the box of your tplink router..service line is +919225658542 (10am-6pm, mon-sat)..be ready with your details like the router model no. , and infront of your computer while u call them..also decide your username and password for the wifi before calling them so that you can enter it while he guides you through the steps..and dont hang up the phone till your process is complete and interent and wifi is running..they are helpful..you could also call the toll free no.18002094168..but try the service line i mentioned earlier..they solved my probleam and i didnt need to call the toll free..hope it works for you..

  4. #4
    Junior Member
    Join Date
    Jul 2012
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    1

    Default

    hi jyotika
    i also have exactly same prblem but i am unable to contact support on said no as well as not getting ny reply thru mail also. if you can guide me about how to get rid f this prb..

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