Results 1 to 5 of 5

Please help me out in this crucial condition!!!!!!!!!

  1. #1
    Bronze Member coolvaibh2009's Avatar
    Join Date
    Jul 2009
    Posts
    197

    Unhappy Please help me out in this crucial condition!!!!!!!!!

    Hello fellow members,

    I am on BSNL Broadband Plan 1350 (Unlimited). Prior to this plan my plan was Home 500. Now, i changed Home 500 Plan on 21st of June 2012 by giving written application in local BSNL exchange on 21st of June 2012 at, may be, 11'o clock in the morning and i returned home at 12'o clock and when i checked my usage portal i noticed that new plan (i.e. 1350 unlimited) has been "Provisioned". But still, knowing about BSNL, i didn't downloaded anything till 6 in the evening.

    Now the real fun began when i got the June 2012 bill.........as you can see in the attached screenshot of my BSNL account, BSNL has billed me for the downloads of 21st June 2012. I spoke with BSNL officials about this and they told me that my new plan, i.e. 1350 unlimited, got started on 21st of June at night 11:40 so they have charged me for the downloads prior to that time!!!!!

    I want to ask you all-

    1. How did BSNL Portal showed my new plan as "Provisioned" on 21st of June before 23:40 if it wasn't started before that???

    2. And if BSNL counts plan change by time then why we are not shown the activation time on our usage portal???

    Please tell me what shall i do now, are BSNL officers correct or i am??? I have attached all the necessary screenshots with this post, please check them and suggest me what to do. I had printed all these screenshots and had sent them along with hand written application through registered-mail to T.D.M., BSNL of my area. What else shall i do?? Am i correct or wrong in all this thing???







    Last edited by coolvaibh2009; 28th July 2012 at 05:26 PM.

  2. #2
    Bronze Member coolvaibh2009's Avatar
    Join Date
    Jul 2009
    Posts
    197

    Default

    Hello all, 1 of the image was not attached with this post so i am attaching it here.......

  3. #3
    Junior Member abhishek's Avatar
    Join Date
    May 2011
    Posts
    70

    Default

    yes u r right on your place ! Hit 'em

  4. #4
    Bronze Member coolvaibh2009's Avatar
    Join Date
    Jul 2009
    Posts
    197

    Default

    Thanks for your concern......one more thing i would like to add is that in this bill (June 2012) BSNL have added Rs.600 as Broadband security deposit!!!! Prior to this i had used this 1350 plan 3 more times and had again converted them to lower value plans i.e. Home 500 or something like that, but BSNL had never added this BB Deposit to any of my previous bills!!! What can be done about it?? And yes, i haven't used anything on BB untill 21st of June 2012 as was not present at home. And if the 1350 plan hadn't started on 21st of June then how cpme i was getting 4 Mbps speed of this plan when i connected for the first time on 21st of June at 6'o clock???

    Means, whether my reasoning is legible or not, i am planning to take this matter to Consumer Forum if T.D.M. don't settle this matter. Shall i do it??

  5. #5
    Bronze Member coolvaibh2009's Avatar
    Join Date
    Jul 2009
    Posts
    197

    Default

    These are the additional screenshots of my real bill which i got online in pdf format...........may be the detailed description in the bill will help you people to guess what has been cooked up by the BSNL!!!!!!






Similar Threads

  1. Pathetic condition with DISH TV
    By taruneelmukherjee in forum Dish tv
    Replies: 2
    Last Post: 23rd December 2016, 10:36 AM
  2. Line Condition Good?
    By shiju in forum BSNL broadband
    Replies: 5
    Last Post: 30th July 2011, 09:36 AM
  3. I Hate The (*) Terms And Condition Applied.
    By narseth in forum Dish tv
    Replies: 0
    Last Post: 13th October 2010, 04:04 PM
  4. CounterStrike - CS 1.6 & Condition Zero
    By ranjitraut in forum PC Games
    Replies: 4
    Last Post: 2nd November 2009, 09:34 AM
  5. Poor Condition Of Broadband In India
    By thakurlokesh in forum BSNL broadband
    Replies: 0
    Last Post: 3rd February 2007, 12:03 AM