Results 1 to 8 of 8

Please HELP - Where to get a replacement Modem?

  1. #1
    Junior Member
    Join Date
    Nov 2007
    Posts
    1

    Angry Please HELP - Where to get a replacement Modem?

    I have BSNL Broadband at my home in Cochin, Kerala. Last week, the modem was damaged due to voltage problem. It doesn't power on. BSNL came and took it for replacement. Now thay say that they have a modem shortage and it will take a long time to get a new modem. I am stuck now. I have to work from home for my U.S employer. My only income source is shut off due to this.

    Can I buy a DSL Modem in any store? If so what kind of modem should I buy? where to buy?

    I do have another DSL modem that I brought from the U.S. Is it possible to configure it and use it for BSNL Broadband? Will any modem work with BSNL broadband?

    Dear friends, please help me with your ideas.
    -Bala.

  2. #2
    Bronze Member
    Join Date
    Nov 2007
    Posts
    105

    Default

    Just go to market and buy a new modem and when BSNL replaces yours keep the the one you bought in reserve.
    You can buy netgear router. They are good. I have used them.

  3. #3
    Junior Member
    Join Date
    Dec 2007
    Posts
    50

    Default

    u have to go to the BSNL exchange and replace it....
    persdonally.
    probable u have to paid 4 it bec it is not the faul by company ......

  4. #4
    Junior Member
    Join Date
    Jul 2007
    Posts
    28

    Default Modem replacement

    hi,

    BSNL provides warranty for a modem only for one year and after that its your responsibility .
    If you have specfied that the modem went faulty due to volage fluctuations then forget it
    .

    you can buy a modem from outside
    i wuld prefer Dlink GLB50c for the non wifi or you can get any other ,
    i am saying this cos BSNL ppl handle different modems of their own and the only other one most know is of Dlink

  5. #5
    Guardian Angel just4kix's Avatar
    Join Date
    Dec 2007
    Posts
    11,632

    Default

    Quote Originally Posted by lakkuMS View Post
    hi,

    BSNL provides warranty for a modem only for one year and after that its your responsibility .
    If you have specfied that the modem went faulty due to volage fluctuations then forget it
    .

    you can buy a modem from outside
    i wuld prefer Dlink GLB50c for the non wifi or you can get any other ,
    i am saying this cos BSNL ppl handle different modems of their own and the only other one most know is of Dlink
    Corollary to the above: Computer equipment often fails because of voltage fluctuations. In Mumbai, this is less of a problem but the rest of the country, this is a big issue. I would advise the following electrical connection:


    Mains Power ==> UPS ==> Surge Protector with Multiple Sockets ==> Computer + Peripheral Equipment (Routers, Printers, etc.)
    *** Never argue with an idiot. ***

    All my useful articles and Guides | My DVDs | My Blu-Rays | My Blogs
    -------------------------------------------------------------------------------------------

  6. #6
    Amor vincit omnia
    Join Date
    Dec 2007
    Posts
    3,141

    Default

    My modem also got burned after two years of faithful service. It was only a matter of contacting the exchange and requesting for a new modem. In here, they dont sell modems/routers in shops. Hence we have to stick with BSNL.

    U may configure your US router to work with BSNL. Am using UTStar 300R2 modem, flashed with D-Link firmware, without much problems on BSNL.

  7. #7
    Gold Member
    Join Date
    Dec 2007
    Posts
    691

    Default

    I would suggest you to visit your bsnl office and see the concerned official (highest) with this issue and explain your situation fully stating that your income is dependent on this, i am sure they might understand it and will help you for sure. They have become more listening to customers now these days. all the best.

  8. #8
    Junior Member
    Join Date
    May 2007
    Posts
    85

    Default

    if the modem you got from us has pppoe support, it should work!anyway report back with more details abt ur modem and well try to help you out more!

Similar Threads

  1. Considering an ADSL Modem Replacement by MTNL? Which one?
    By crashnburn_in in forum MTNL broadband
    Replies: 0
    Last Post: 6th October 2010, 04:47 PM
  2. C2110 MODEM Replacement with Type 2 Wifi Modem
    By nitin102024 in forum BSNL broadband
    Replies: 2
    Last Post: 26th February 2010, 09:07 PM
  3. Modem Replacement!
    By nitin102024 in forum BSNL broadband
    Replies: 1
    Last Post: 26th February 2010, 09:05 PM
  4. My experience (Replacement of faulty modem)
    By abhikaushikin in forum BSNL broadband
    Replies: 1
    Last Post: 1st October 2008, 09:42 AM
  5. Modem Replacement
    By indermeet in forum BSNL broadband
    Replies: 4
    Last Post: 5th April 2008, 08:21 PM