Thread: a wonder service

Most of the government companies are famous for their no quality service offered and bsnl is not an exception for it in most of the cases. But i was awestruck to see the response that my friend received last week. He had opted a plan change and gave a letter. The plan was activated on the same day itself. Yet again in another 3 days, he wished to switch back to the same plan and the same happened. In another 6 hours it was activated. Great service and he was too happy. Kudos to bsnl.

Originally Posted by descorpio

Most of the government companies are famous for their no quality service offered and bsnl is not an exception for it in most of the cases. But i was awestruck to see the response that my friend received last week. He had opted a plan change and gave a letter. The plan was activated on the same day itself. Yet again in another 3 days, he wished to switch back to the same plan and the same happened. In another 6 hours it was activated. Great service and he was too happy. Kudos to bsnl.

sounds gr8. But in my case they told me that the new plan would be activated from the next month.
"WONDER SERVICE" seems quite an exaggeration