- 12-08-07, 10:47 PM #1Junior Member
- Join Date
- Nov 2007
- Posts
- 9
Regarding BSNL DATA USAGE AND BILLING When i am checking my BSNL Usage details the format is like this
its giving
Total Data Transfer(In KB) Total Unbilled Amount(In Rupees)
4752257 195
This means that this amount will be added to my telephone Bill ???
Bt my total data Transfer is not even 500 MB and my plan is 500 Night Unlimited i have 2.5 GB data limit .....
And my connection got activated on 4 December .........
Help me regarding this issue ??????
- 12-12-07, 12:57 PM #2Bronze Member
- Join Date
- Aug 2006
- Posts
- 290
can you post a screen shot of your usage records so that we can answer .
- 12-15-07, 02:27 PM #3Junior Member
- Join Date
- Nov 2007
- Posts
- 20
usage details problem I too having the same problem while checking the account usage status.... hi u know one thing ? this type of usage showing in rupees is only for those who got the broadband connection before one month.
I got bb connection on 22/11/07 and my friends also got the connection during same time. And he is also experiencing the same problem..
We dont know the exact usage what we used in MB. Please help us...
- 12-15-07, 02:53 PM #4Junior Member
- Join Date
- Nov 2007
- Posts
- 20
Here is the screenshot of my usage status page... u check and tel
- 12-15-07, 06:56 PM #5Junior Member
- Join Date
- Oct 2007
- Posts
- 4
I got my conection recently. Me too facing the same problem.
- 12-15-07, 07:18 PM #6
- 12-15-07, 09:24 PM #7Junior Member
- Join Date
- Nov 2007
- Posts
- 20
ok its no need to worry.. u dial 1500 and ask the customer care officer how to check the usage ...
I also asked them. for that they said that they registered the complaint and ask me to call them after two days. ok u also call them and ask abt it.
- 12-15-07, 09:36 PM #8Junior Member
- Join Date
- Nov 2007
- Posts
- 20
I am using the home 500 plan and has night UL option.
And my usage page is explained below:
The indicator showing"total data transfered in KB" is the data that is transferred INCLUDING THE NIGHT (total usage in the current month).
but the indicator "Total amount in Rupees" is showing only daytime usage in rupees
And therefore its very difficult to find my daytime usage in MB. I hope that they(BSNL) will fix this problem soon.
- 12-23-07, 02:04 AM #9Junior Member
- Join Date
- May 2007
- Posts
- 85
well i hav the same problem too!!why did they switch to the new system before they could even properly edit the portal?
it was worse the first few days!!i checked the portal and it said usage 73GB & i got horrified as i never use the internet tht much in the mornings!!so i called bsnl and they said they said they'll check up on it & "dont worry" & well i could breathe again when my internet bill came and it was only 501.60rs only 2mb extra!!
anyway i think total data transfer is the overall usage & they mistyped amount excluding night unlimited as amount in rs!! so i think u used 195MB excluding night unlimited!!
im not sure!!
anyway ppl try to play safe!!keep low for a month or two till they sort it out
- 12-24-07, 12:09 PM #10Junior Member
- Join Date
- Dec 2007
- Posts
- 50
I would just suggest one thing and i am saying it again and that is never to go with a limited package as you would end up with huge bills. I have gone through this with BSNL and i would like to advise the same to you.
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