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  1. #1
    Junior Member

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    Nov 2007
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    9

    Thumbs up Regarding BSNL DATA USAGE AND BILLING

    When i am checking my BSNL Usage details the format is like this
    its giving


    Total Data Transfer(In KB) Total Unbilled Amount(In Rupees)
    4752257 195


    This means that this amount will be added to my telephone Bill ???

    Bt my total data Transfer is not even 500 MB and my plan is 500 Night Unlimited i have 2.5 GB data limit .....

    And my connection got activated on 4 December .........

    Help me regarding this issue ??????

  2. #2
    mmm
    mmm is offline
    Bronze Member

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    Aug 2006
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    286

    Default

    can you post a screen shot of your usage records so that we can answer .

  3. #3
    Junior Member

    Join Date
    Nov 2007
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    20

    Exclamation usage details problem

    I too having the same problem while checking the account usage status.... hi u know one thing ? this type of usage showing in rupees is only for those who got the broadband connection before one month.

    I got bb connection on 22/11/07 and my friends also got the connection during same time. And he is also experiencing the same problem..

    We dont know the exact usage what we used in MB. Please help us...

  4. #4
    Junior Member

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    Nov 2007
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    Default

    Here is the screenshot of my usage status page... u check and tel
    Attached Files Attached Files

  5. #5
    Junior Member

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    Oct 2007
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    4

    Default

    I got my conection recently. Me too facing the same problem.

  6. #6
    Admin's Avatar
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    Jan 2006
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    8,028

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    Quote Originally Posted by deepak_heatm View Post
    Here is the screenshot of my usage status page... u check and tel
    I saw your screen shot and you have used up almost 41GB of bandwidth. Not sure how your tariff plan works so no comments on how you will be billed on that.. will let some one who knows answer your query.

  7. #7
    Junior Member

    Join Date
    Nov 2007
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    20

    Smile

    ok its no need to worry.. u dial 1500 and ask the customer care officer how to check the usage ...

    I also asked them. for that they said that they registered the complaint and ask me to call them after two days. ok u also call them and ask abt it.

  8. #8
    Junior Member

    Join Date
    Nov 2007
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    20

    Thumbs up

    I am using the home 500 plan and has night UL option.

    And my usage page is explained below:

    The indicator showing"total data transfered in KB" is the data that is transferred INCLUDING THE NIGHT (total usage in the current month).

    but the indicator "Total amount in Rupees" is showing only daytime usage in rupees

    And therefore its very difficult to find my daytime usage in MB. I hope that they(BSNL) will fix this problem soon.

  9. #9
    Junior Member

    Join Date
    May 2007
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    85

    Default

    well i hav the same problem too!!why did they switch to the new system before they could even properly edit the portal?
    it was worse the first few days!!i checked the portal and it said usage 73GB & i got horrified as i never use the internet tht much in the mornings!!so i called bsnl and they said they said they'll check up on it & "dont worry" & well i could breathe again when my internet bill came and it was only 501.60rs only 2mb extra!!

    anyway i think total data transfer is the overall usage & they mistyped amount excluding night unlimited as amount in rs!! so i think u used 195MB excluding night unlimited!!
    im not sure!!

    anyway ppl try to play safe!!keep low for a month or two till they sort it out

  10. #10
    Junior Member

    Join Date
    Dec 2007
    Posts
    50

    Default

    I would just suggest one thing and i am saying it again and that is never to go with a limited package as you would end up with huge bills. I have gone through this with BSNL and i would like to advise the same to you.

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