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Bsnl broadband username or password is incorrect

  1. #1
    Junior Member
    Join Date
    Jun 2013

    Angry Bsnl broadband username or password is incorrect


    I Am having Problem of "691:Username or password is incorrect for my broadband
    i also said it to bsnl office but is their any way it to reset it..?

  2. #2
    Admin's Avatar
    Join Date
    Jan 2006


    I believe only Bsnl can reset it for you. Have you tried calling customer care? I might be wrong about this as I have never used Bsnl so lets wait for other members to reply.

  3. #3
    Junior Member
    Join Date
    Feb 2011


    Yes the password can be reset by BSNL. You can call 1957 from your BSNL landline. It may be difficult because most of the time this number is busy. Try 5-10 times and you'll be connected. They will reset your password instantly and tell you the new password.

    Hope it helps.

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