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New BSNL broadband connection

  1. #1
    Junior Member
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    Jul 2013
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    Default New BSNL broadband connection

    I was thinking of applying for a new BSNL broadband connection but wanted to know a few things before I applied.

    How long will it take for BSNL to install the new broadband connection?

    How helpful are the BSNL customer service team?

    Is BSNL broadband connection stable?

    Thanks in advance.
    akki5230 likes this.

  2. #2
    Bronze Member
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    @Brain

    It depends upon the area you are located at.

    BSNL customer service is Ok, It will take time but nowadays they are resolving the issue Asap.

    Since it wired connection its stable

    The Good thing is billing is very transparent

    Since you have not specified your region cant say anything more about the BSNL plans

    Regards

    FI

  3. #3
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    Definately go to BSNL Broadband because BSNL Broadband is the backbone of Broadband Service all over India.

    1. It will take about 1-2 days or less than that to fully install the new broadband connection.

    2. BSNL Broadband Customer Service is good but the main thing is that u can't encounter many problems in BSNL Broadband...Only sometime BSNL Broadband gives problem....Just call the nearest BSNL Office and tell them your problem and they will solve the problem in least time.

    3. Oviously it's the stablest broadband connection in India...So blindly go for BSNL Broadband.
    OneManArmy likes this.

  4. #4
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    It take about 2 weeks for a BSNL connection, no more than that. Although you would need to call the customer service team a few times just for a reminder just to be on the safe side.

  5. #5
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    You say that BSNL customer service is good, but if and when problems do arise are they resolved promptly, because I have also read reviews about BSNL broadband not responding to customer queries or problems.

  6. #6
    Platinum Member Preeti_20's Avatar
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    Its true there are people who complain about BSNL and their customer service, but there are some users who find that the BSNL customer service is very good and promt, a company cant not have all good reviews, there are bound to be a few bad reviews too, but in general overall BSNL have very good customer service reviews and good stable connection.

  7. #7
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    @brainbox If you really want to have a stable connection then trust me go for BSNL. I'm using bsnl broad band since it was introduced. currently i'm in plan 500 Combo which has been now discontinued, Some times they make mistake, but when you complain they do it.Speed is good no billing error (if so it will rectified) and you will be given a new bill.
    Admin likes this.

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